If you had second seating, you must have seen the free-for-all in the store when it opened! I can't imagine what it was like - only got to see the aftermath an hour later. We felt so sorry for the CMs - some were on the verge of tears. It just amazes me that
DCL seemed to have no control over anything. Do you remember the Ducky Williams lithograph signing event? They had one signing session & it seemed like every passenger on the ship was there. Ducky was set up outside the theater and the line snaked back past the stores and back through the atrium. It must have been interfering with other things because a couple of officers showed up and decided to have the end of the line follow them - they tried to loop it back to the store area - sort of the way WDW lines snake back and forth. Well the people in the front saw these end of the line people coming and all h@ll broke loose. We actually saw a fist fight that had to be broken up by the officers. All this while they kept announcing that Ducky would stay until all the lithos were signed. It was truly insane behavior. (For comparison sake - on the Fantasy maiden, the Ducky signing event was done one deck at a time on consecutive days - DCL learned something).