concierge service question

[theostwalts]

When booking a concierge room at the CR online, the info link says "The Tower Club offers limited concierge service". I notice that some people talk about the 12th and 14th floor. What is the difference?

 

[tinknsnow]

From another website (allearsnetdotcom)

"The Contemporary offers two types of Concierge Service; the Tower Club or Light Concierge on the 12th floor and Full Service on the 14th floor. There is a huge difference between the two.

Concierge services are available from 7am to 4pm on the 12th floor. Special services on the 12th floor include: complimentary continental breakfast, and concierge services 7-4pm.

The 14th floor concierge is a full service concierge. There is a FULL continental breakfast (much bigger than the 12th floor), daily appetizers catered by the California Grill, and nightly desserts catered by the California Grill. There is a nightly turndown service, and they leave a little chocolate Mickey (solid chocolate) on your pillow every night. The concierge is available from 7am to 10pm to make dining reservations, plan outings, answer questions, everything.

The concierge lounge on the 14th floor ONLY has free beer, wine, soda, and water bottles all day. Room rates are double the average tower room, so you can determine if the service is worth the added expense. "

HTH!

 

[Kimberle]

Tower Club, 12th floor is "lite" conceirge. 14th floor is full. We stayed on the 14th and it was wonderful. We had a fridge which was stocked each morning with juice and soda. Breakfast was a good selection of pastries, breads, cereals, fruit, juice, coffee, etc. Mid day had very light snacks, cookies, goldfish, soda. Early evening has an AWSOME spread! 2 hot items (pot stickers, lamb chops, beef wellington, shrimp scampi, etc) each night, plus veggies, dips, crackers, humus, wines, etc. Late evening was dessert, coffee, cordials. The 14th floor also has a wonderful concierge lounge with balconies from which you can view the fireworks.