We were in a concierge room for the October 25th sailing on the Magic. Do not believe any publicity that the rooms are refreshed and refurbished because it is simply not true, at least the 3 rooms we had were not. We got to our cabin and our keys were not working. Once we got inside we realized that we did not have any air conditioning and our sink did not have any water, we had wires hanging from the ceiling. Our wave phones were not working properly so you could not call the concierge for help. You had to sit on hold for up to an hour to try and get the basic necessities. Our safe was broken with our items inside and luckily one of us was in the room when he arrived hours later to fix it because he came alone. A huge security issue when our wallets and jewelry were in the safe that took him an hour and a half to fix and had to drill through to open it. Our friend's room did not have a working toilet, had mold all around, had bugs in it, I could go on and on. Basically, our one full day trip was spent on hold and waiting for people to fix our cabin. I wish I knew how to post photos on this because I could show you how horrible our friend's bathroom really was.
DCL has truly lost it's Magic!