I splurged last month and stayed two nights at the Plaza in New York City. I alway thought that Disney had great service well this place made Disney look like a chain motel off the Interstate. Wow! Everyone was friendly and very helpful. The only down side was that food was very expensive. A PP&J sandwich via room service was over $12.00. Not the best use of points but what the heck the 4th of July fireworks were excellent and everyone had a good time.