I also have never had CL do any of my ADRs either. That is about to change though this year. While I am in WDW in Nov/Dec, my 180 day window opens up for our June trip. I don't feel like being on the phone for 30 or more minutes while on vacation and with how slow the website is, I'm thinking I will have to place my trust in the IPO to make those for me.![]()
It's definitely worth it. I had a few hard to get ADRs (CRT, BOG) and the IPO got all of my ADRs at either the exact time or within half an hour. I was really impressed and will use them every time I choose club level.
The only reason I put my trust in them this time was the CRT reservation. I saw online some advice about how to get the ressie and it involved dialing constantly at 7 eastern time. The week I hit 180 days was my week to work nights. I would have had to call just as I was supposed to be getting ready to leave work. I just decided I had nothing to lose and I feel I made the right choice.