DisMomAmy
DIS Veteran
- Joined
- Jul 24, 2007
- Messages
- 7,994
I'm sure others will give you details about being contacted.
The service you'll get from club level is going to be subjective and personal. It may be that you don't use the club staff with help for anything. Or it may be that they save your vacation. I think it's intentional that Disney doesn't spell out all they can do.
I know my way around WDW quite well, but at least once each visit, I end up with a question. They are very valuable sources of information, and if they don't know the answer, they usually know who to call to find it, and usually there is no line! Concierge on the first floor can asnwer many questions -but you have to wait in line.
Often getting the answer quickly makes all the difference, like how to get to dinner quickly. I'm not going to stand in line to ask whether the bus or boat is faster, but the club staff may hear us talking about our dinner, and offer a suggestion to take the boat. Whew! they just saved us fifteen minutes!
I must stress - they can't do everything - but often they can help point you in the right direction.
It is also worth saying the obvious, not all staff are equal. Some have more training/authority than others. Sometimes it matters how you ask the question. Sometimes you don't have to ask at all -they offer their services.
I further think the staff is authorized to offer different possibilities based on individual needs. If you have a special need -they may be able to sprinkle a little extra pixie dust in your direction.![]()
Thanks for the info! I'll definitely keep them in mind if we have questions or problems arise on our trip!