Computer problem!! Please help!!

[kkproulx]

DH has an HP Pavillion dv9008nr. He has a wireless connection that says he has a full strength connection but when he tries to get on any website, he gets no connection. He was getting an update the other day and didn't want to wait for it to finish so he cancelled it. He thinks this was the problem, but doesn't know for sure. This is probably a very simple thing, or not, but we don't know where to start.....anyone have ANY ideas? Anything at all will help! TIA!!!!

 

[DrCavin]

Try reseting the wireless router and make sure that it is connecting to the router not just reporting that it found it.

 

[creativeamanda]

And make sure the wireless switch on his computer is turned to on. It's a mistake I make all the time.

 

[kkproulx]

WOW, thanks for the quick response! OK, we'll try resetting the router....I believe all his wireless is internal so there is no switch, but we'll look! I'll keep you posted if I need more ideas....hopefully this will be it!

 

[aka-mad4themouse]

Right now, your wireless connection is only to your home network and not to the internet thru your network.

Power down the computer, then the router and finally the modem. Wait at least 5 minutes and power back up in the reverse order, allowing the modem to fully cycle before powering up the router and the router to fully cycle up before turning on the computer.

This usually does the trick for us. Sometimes, I have to actually go in and re-enter the WPA password for our network on the individual computer. But that's kind of rare.

 

[cdog12]

update your computer bc i believe that update had intertnet related stuff included so if you update half you musst update the other



cdog12

the teen board ds er