I lost my job in February, so thankfully I don't have to deal with this woman ever again, but I will never forget her either!
First of all, she came in at least 20 minutes late every day and left 15 minutes early. Not to mention the days she'd call and say "I'll be in at 9:30 or 10...I
just don't feel like being there at 8." I didn't know that was an option!
At lunch time...we were supposed to clock out for the ENTIRE time we were away from our desks. And we could not eat at our desks; it was mandatory to leave the work area and go to the breakroom/go outside/leave the premises. We were allowed up to an hour (unless we had an appointment; it was then courtesy to let your coworkers know that you might be longer). Well, this woman would clock out and leave (we sat right next to the clock and could see her/hear it beep), then 30 minutes later, she'd return with her take-out lunch, clock back in, then go sit in the breakroom for another hour.
Smoke breaks...yes, she was a smoker. Smokers were allowed 2 extra 10-minute breaks per day than non-smokers. Not her, though...she took a 20-minute smoke break EVERY hour. I am not exaggerating.
With all this time away from her desk, the salespeople could rarely find her. I and our other coworker were constantly taking questions on her work (which apparently was rarely done correctly). When someone did manage to find her at her desk, she'd blow up at them and screech about how she was swamped with work and she didn't have time for their ****. Here's an idea...if you were at your desk, your work would be done with time to spare.
Second...for whatever reason, if the salespeople had questions on MY work, they would always go to her! Huh?

So that would set her off even more; she'd come stomping up to me, wanting to know why I did this or that, and demanding that I give her my paperwork so she could fix it. Um, no...I will speak to the salesperson and see what's going on. The salespeople were always nice and let me handle it. 99% of the time, she'd twisted their words in the first place and made a mountain out of a molehill. Not to mention that I'd been doing the job for 2-3 years longer than she had; she'd been the receptionist when I started there.
In fact, that brings up another point...when I came in for my interview at 8 a.m., she was late that day as well. Thankfully, another employee saw me standing there, looking worried, and contacted HR. When this woman arrived, she gave me a dirty look and yelled at me to go sit in the waiting area until she was ready. Then yelled, "Oh, wait, fill this out while you're at it" and threw an application at me...
Anyway...I think the last, most annoying thing was how she'd sing along out loud to her iPod when she was at her desk. I don't know which was worse...her chronic absences, or the singing...
Edited to add...also during the rare times she was at her desk, she called her significant other and/or their son at least 3 times a day to yell at them and call them a stupid piece of *insert four letter word beginning with S here again*.
Sorry...edited to add again...she hit people. Totally serious. She was 4'11" and she said that was the only way that people would take her seriously. I will never forget the day our
boss joked with her about something, she didn't like it, so she punched him square in the chest.