CM Complaint

[Honeybehr1]

Does anyone know where I can write a letter too regarding a unit leader?

 

[Juliegirl1]

Is this for your upline? If so, what about contacting her upline? Or write directly to Creative Memories.

Creative Memories
P.O. Box 1839
3001 Clearwater Road
St Cloud, MN 56302-1839
(800) 468-9335

Good luck!

 

[Honeybehr1]

Whats an upline?

This is regarding an order a friend placed at my party in September that she was given the royal run-around and still hasnt gotten. She got so fed up with it she disputed it with her credit card company. I wanted to let CM know what type of rep she is.

 

[Davids-Coco]

An upline is the consultant/unit leader/person above the consultant that you ordered from. In your case, I would contact CM directly.

I'm sorry that you experienced this... we aren't all bad! I promise!

 

[Lisa]

I agree, write to CM in MN directly. Waiting since September to get an order is unacceptable Customer Service. Sorry you encountered this.

 

[Honeybehr1]

I have since found a new CM, she has children that goes to my sons school and also goes to the same church. I would have ordered from her because she is closer but I am a loyal person and stayed with the other one. Look where that got me.

I am going to call or write next week. I need to write everything down first so that I have it in the right order. I think things would have been very different if she just would say - I dropped the ball and I am sorry. But no phone calls, nothing.

Kathy

I cant live without my tape runner lol