Originally posted by DisneyMomx7
I I'm confused too now. When I booked our room (July 2005) for club level they told me there were some deluxe rooms but they are available on a first come fist serve basis. This was the HRH that told me that, no the central reservations or Loew's site.
Originally posted by pathubia
I think (not sure) that you can request a deluxe room and they will note it on your ressie. I dont think there is any guarentee, though.
Wow - guess I really opened up a can of worms here!!!
Again, when I made my reservation earlier this week directly with the hotel, I specifically asked about this (e.g., "are there any deluxe rooms on the 7th floor, and if so, can they be reserved, or only noted as a request, or can they only be obtained on a 1st come 1st serve basis at check in?")
And again, the answer directly from the hotel to all these was "no."
Originally posted by feefeewhite/i]
IOther Loews resorts will let you purchase club and stay in a room on a different floor. The Hard Rock has a rule against this due to the size of the lounge and the number of rooms on the floor.
FeeFee, the only problem here is the hotel offered me precisely that option back on Monday.
When I kept "pushing" the issue of a deluxe club level room, the hotel stated the only way to do that was to book a deluxe on another floor and separately purchase a club benefit upgrade. I specifically asked "that means our deluxe room would be on another floor, but we'd have access to 7 to go to the lounge?" The answer was "yes."
Bottom line: given what I heard is about the "club deluxe" subject directly from the HRH is different than what several others here have been told or feel is accurate, I'm calling the hotel back right now to go through all this again (now concerned that I possibly got erroneous info).

I'll report back on what I hear.