Closing Time!!

[BuzzyBelle]

I think they ask if it's a resale because if it wasn't, it should be in the system instantly (or at least very quickly) and so they would be worried there is a problem. I do NOT think they are asking because they see your member number and won't tell you. I believe that if they have asked you for your name, then you've made it past the hurdle of getting someone to check. Unfortunately, it's just not there.

In my experience, I called every other day, each time the person asked my name, checked, and said it wasn't there. Once or twice she might have asked if it was resale (though by the 4th call, I think she recognized my voice). The day it was there, she said good news, it's here, and gave me my number.

I agree that they may be asking if it's a resale because if it was direct and the number wasn't there it could indicate a problem, however I know from personal experience that they are definitely refusing to give out numbers. One gentleman we spoke to flat out told us he had our information and wasn't allowed to give it to us. It took many calls and a lot of pleading to have the member # released. I don't know if this is a new policy or if it just wasn't enforced before. Some of those waiting on here may genuinely not be in the system yet, but I had someone tell us we were in the system on Monday 6/15 but was just waiting on our # and others tell us after that we weren't there yet. We received different answers depending on who we talked to even using the same departments/options when calling. Like others have said on here- when you close on a house you are handed the keys and that's it. When we closed on DVC we waited weeks to make a reservation and would still be waiting if we hadn't been persistent. I don't know what exactly is going on, but it seems DVC is making the resale process harder and harder lately. I understand everyone's frustration on here in having spent thousands of dollars on something and just want to use it.

 

[playjar]

Playjar, what did you end up booking? I like to hear the happy ending to everyone's story : )

Sorry, I didn't update my timeline, but we got our number, booked, and are now here in The World for 15 days!! I was,able to book a studio at ssr for the first 9 nights, switching to all star music (nothing else at all available ) for 2 nights, and then back to ssr for the last 4 nights!!!
Everything worked out for us, and I feel so bad for everyone else still waiting. This thread was a lifesaver. For those still waiting, just he persistent! I had quite a few people tell me when I called that I'd have to wait days or weeks, I just politely said thank you, then called back a little later. I got my number in the afternoon one day and the points were loaded, but I wanted to wait to see my options online before booking since it was so last minute. It took until the next afternoon to find someone to give me my online login. I think that is entered by a different department.
Anyway, good luck to all still waiting!

 

[Lakegirl]

I received my membership letter today. Disney had our info 6/1, I was given member # on the phone 6/12, and the letter is dated 6/14. It stated 10-14 more days for ID card and vacation planner. Just wanted to give those of you still waiting a timeline.

 

[Tarzan513]

I received my membership letter today. Disney had our info 6/1, I was given member # on the phone 6/12, and the letter is dated 6/14. It stated 10-14 more days for ID card and vacation planner. Just wanted to give those of you still waiting a timeline.

Thanks for the update!

 

[wallygirl]

I received my membership letter today. Disney had our info 6/1, I was given member # on the phone 6/12, and the letter is dated 6/14. It stated 10-14 more days for ID card and vacation planner. Just wanted to give those of you still waiting a timeline.

The update is appreciated and since we're trying to go for end of July I'm thrilled to hear you were able to get your number and go the same week! It gives me hope! We will have recorded 3 weeks ago on this Monday. Hoping we'll be booked by mid-week.

 

[Buzzalot]

Our points loaded and we were able to book a 3bdrm grand villa at Saratoga Springs!!! We are wait listed for OKW or AK - Kidani Village since they were our 1st 2 choices, but honestly I'm just thrilled we got a grand villa the week we wanted : )

Congrats!!! SSR is awesome. Stick with it. You'll love it.

 

[Toniann966]

I received my membership letter today. Disney had our info 6/1, I was given member # on the phone 6/12, and the letter is dated 6/14. It stated 10-14 more days for ID card and vacation planner. Just wanted to give those of you still waiting a timeline.

So your deed was recorded 6/1? Mine was recorded 6/2. So then maybe today???

 

[Tarzan513]

Hi everyone,
Just wanted to give an update. We got our letter today!!! So, I called and set up my online access and the account/points are ready to go. I took at quick look at the week in September that we are interested and there is a lot of availability across the resorts. So, we are going to look at the different options and book some time tonight.
Timeline:
Closed - 6/2
Recorded - 6/3
Letter 6/20
Best of luck to those still waiting!

 

[wallygirl]

Hi everyone,
Just wanted to give an update. We got our letter today!!! So, I called and set up my online access and the account/points are ready to go. I took at quick look at the week in September that we are interested and there is a lot of availability across the resorts. So, we are going to look at the different options and book some time tonight.
Timeline:
Closed - 6/2
Recorded - 6/3
Letter 6/20
Best of luck to those still waiting!

That's fantastic! Did you ever call to find out if your points were loaded? Or did you just wait on the letter?

 

[Tarzan513]

That's fantastic! Did you ever call to find out if your points were loaded? Or did you just wait on the letter?

I just waited for the letter. If I hadn't received it today, I was planning to call on Monday. They pushed me to my patience limit! Happy it is now all set and also for this thread helping me while I waited

 

[Toniann966]

[GALLERY=][/

So your deed was recorded 6/1? Mine was recorded 6/2. So then maybe today???

still nothing.

 

[Hendercx]

I was finally able to get all of our membership info while we were driving to Disney this past Wednesday. We were able to get our club ID and activation code over the phone and are currently staying on property. The first couple of days we stayed at Portofino Bay at Universal and just switched to property last night Definitely stressful but everything worked out for us and we had recorded on the 3rd This board was a lifesaver - thank you to everyone!!!

 

[wallygirl]

I was finally able to get all of our membership info while we were driving to Disney this past Wednesday. We were able to get our club ID and activation code over the phone and are currently staying on property. The first couple of days we stayed at Portofino Bay at Universal and just switched to property last night Definitely stressful but everything worked out for us and we had recorded on the 3rd This board was a lifesaver - thank you to everyone!!!

Great update! So you are staying on property with your newly purchased DVC points? Where were you able to book?

 

[allison plevrakis]

I received my membership letter today. Disney had our info 6/1, I was given member # on the phone 6/12, and the letter is dated 6/14. It stated 10-14 more days for ID card and vacation planner. Just wanted to give those of you still waiting a timeline.

That's weird that the letter is dated 6/14 a Sunday. If the employees are working on weekends, why is this process taking so darn long?

 

[allison plevrakis]

I just waited for the letter. If I hadn't received it today, I was planning to call on Monday. They pushed me to my patience limit! Happy it is now all set and also for this thread helping me while I waited

Kudos to you for being so patient and waiting for that letter! We still haven't received a letter but we got our member number on Thursday over the phone.

 

[FSUSammy]

So when do you all start calling for your member number?

 

[allison plevrakis]

So when do you all start calling for your member number?

I've been tracking approx. 20 of us that closed the end of May, early June and the average time is 10 business days or 13 calendar days. Count the days from when your deed appeared on the OCC website.

 

[allison plevrakis]

Just spoke to very nice guy called Kevin. our deed was recorded on OCC site on June 3rd but entered by Disney on June 11 and he told me it would be a couple more weeks before I can get a member number. Am I the only one from June 3rd still waiting?

I was told the same thing on Thursday morning (the 18th) and when I called back in the afternoon the points were there. I would highly suggest calling back today. Once they give you the number everyone else you speak to after that is so nice and friendly. Its a 180 degree change from the way membership accounting treats all of us that are resale purchasers.

 

[wallygirl]

So when do you all start calling for your member number?

We started calling on day 12 and still have not received our number. We recorded on June 1st and are really frustrated at this point! It's 3 weeks today since we recorded.

Called again this morning and we're still NOT in! Talked to a very sympathetic CM who said it really should be in by now.

 

[Rylie Grite]

We started calling on day 12 and still have not received our number. We recorded on June 1st and are really frustrated at this point! It's 3 weeks today since we recorded.

Called again this morning and we're still NOT in! Talked to a very sympathetic CM who said it really should be in by now.

Did they look to see when DVC received the docs? I was able to find out that they received my info a week after it was posted on the comptroller's website.