Closing Time!!

[Dawn T.]

Closed/recorded 6/5- called this morning for the first time and not in the system yet!

So close......

 

[Lakegirl]

That's weird that the letter is dated 6/14 a Sunday. If the employees are working on weekends, why is this process taking so darn long?

Good point!

 

[wallygirl]

Did they look to see when DVC received the docs? I was able to find out that they received my info a week after it was posted on the comptroller's website.

After posting our docs were received at Disney on 6/3 or 6/4 (depends on who you talk to). We're not sure why it took a few days after posting for them to be received. When did yours post on OCC?

 

[valentinasdad]

We recored on 6/11. I called tiday and spoke with kevin. Great cm he was very nice and tried everything to help. He didnt find anything in my name then searched under sellers name. He said it is in system and should be to me in about a week. He did say no membership number yet but also said he wouldnt be allowed to give it to me anyway

 

[allison plevrakis]

We recored on 6/11. I called tiday and spoke with kevin. Great cm he was very nice and tried everything to help. He didnt find anything in my name then searched under sellers name. He said it is in system and should be to me in about a week. He did say no membership number yet but also said he wouldnt be allowed to give it to me anyway

Kevin tells everyone a week. He was the CM I spoke to on Thursday 6/18 in the morning and he told me a week, and then I called back in the afternoon and my points were there. I don't want to give you false hopes, but I think when he's unsure he just defaults to saying 1 week.

 

[allison plevrakis]

We received our DVC letter in the mail today. The letter was dated 6/16 and postmarked 6/18. I was thinking the letter would have our logon information. It just gives you the member number and says the rest of the info will come later. I'm hoping for those of you who closed the same time we did and weren't lucky enough to get your number over the phone will receive your letters today.

 

[wallygirl]

WE'RE IN!!! Called around 10am and was told we were not in the system yet and to try back in a couple of days. Tried around 2:30pm and it was there. Gave it to me like nothing. Now I'm working on calling to book! Hope all those still waiting will get good news soon. Thanks to all who have provided words of encouragement for us. This was definitely the most stressful part of the process for us.

 

[Toniann966]

We received our DVC letter in the mail today. The letter was dated 6/16 and postmarked 6/18. I was thinking the letter would have our logon information. It just gives you the member number and says the rest of the info will come later. I'm hoping for those of you who closed the same time we did and weren't lucky enough to get your number over the phone will receive your letters today.

Same here. Just got the mail. Letter was dated the 16th and postmarked the 18th.
Yea!!!
Can we go online now?

 

[allison plevrakis]

Same here. Just got the mail. Letter was dated the 16th and postmarked the 18th.
Yea!!!
Can we go online now?

No you need your logon id and password to get online. Call the number you've been calling and select #1 to make a reservation. I think they are open until 7:30 EST

 

[Toniann966]

No you need your logon id and password to get online. Call the number you've been calling and select #1 to make a reservation. I think they are open until 7:30 EST

I never called. I wasnt in a hurry to make reservations. .
The only time I did call was when I was waiting for closing docs.
I know a few of you were in a bind because you had reservations to make. I had my fingers crossed for you. I won't be making any reservations before August. Traveling in February or April. I just want to see what the member website looks like, and get a feel for it.
It's mine. I bought it. Now I want it. ( stamps foot)

 

[allison plevrakis]

The website will be http://dvcmember.com/ and there is a sign in link in the top right corner. My letter says the ID card should arrive in 10 days to 2 weeks. At this point I'm in no rush since we already made our reservations. However I am curious to play around on the website!

 

[allison plevrakis]

WE'RE IN!!! Called around 10am and was told we were not in the system yet and to try back in a couple of days. Tried around 2:30pm and it was there. Gave it to me like nothing. Now I'm working on calling to book! Hope all those still waiting will get good news soon. Thanks to all who have provided words of encouragement for us. This was definitely the most stressful part of the process for us.

I am SOOOO HAPPY for you!!! Did you get to book anything yet?

 

[supersnoop]

The website will be http://dvcmember.com/ and there is a sign in link in the top right corner. My letter says the ID card should arrive in 10 days to 2 weeks. At this point I'm in no rush since we already made our reservations. However I am curious to play around on the website!

Just pay attention your first time signing in. There's a link that asks if you have an existing MDE account, and will link your membership to that. I missed that the first time, and got frustrated thinking I had to create another whole user. But then I went back and saw the link.

 

[Tarzan513]

I never called. I wasnt in a hurry to make reservations. .
The only time I did call was when I was waiting for closing docs.
I know a few of you were in a bind because you had reservations to make. I had my fingers crossed for you. I won't be making any reservations before August. Traveling in February or April. I just want to see what the member website looks like, and get a feel for it.
It's mine. I bought it. Now I want it. ( stamps foot)

Yes, you can get online. When I got my member, I just called reservations and the lady helped me set up my account and link it to my main WDW account. I would encourage checking out the member website page, pretty cool, especially since we have waited so long.

 

[allison plevrakis]

Yes, you can get online. When I got my member, I just called reservations and the lady helped me set up my account and link it to my main WDW account. I would encourage checking out the member website page, pretty cool, especially since we have waited so long.

Are they nice when you call for your logon ID or will we be treated like second class citizens like when we called for our member numbers? I don't know if I can take any more nasty phone calls?!?!

 

[Tarzan513]

Are they nice when you call for your logon ID or will we be treated like second class citizens like when we called for our member numbers? I don't know if I can take any more nasty phone calls?!?!

The lady I talked to was really nice and she acted like this was part of her job and not that she was doing me a favor. At this point, I think the treatment will be more appropriate. Let us know.

 

[wallygirl]

Are they nice when you call for your logon ID or will we be treated like second class citizens like when we called for our member numbers? I don't know if I can take any more nasty phone calls?!?!

That's the point I was at too; just couldn't deal with more snarkiness, but nope, I spoke with Zoe who couldn't have been more helpful! Our points aren't loaded yet (hoping tomorrow) but she gave us our activation code so we could see everything, including availability. So excited that we'll be booking soon!

 

[Lakegirl]

We received our DVC letter in the mail today. The letter was dated 6/16 and postmarked 6/18. I was thinking the letter would have our logon information. It just gives you the member number and says the rest of the info will come later. I'm hoping for those of you who closed the same time we did and weren't lucky enough to get your number over the phone will receive your letters today.

So happy for you!!!

 

[Disneychica18]

That's the point I was at too; just couldn't deal with more snarkiness, but nope, I spoke with Zoe who couldn't have been more helpful! Our points aren't loaded yet (hoping tomorrow) but she gave us our activation code so we could see everything, including availability. So excited that we'll be booking soon!

How long was this after getting your member number over the phone?

 

[3pletprincesses]

I was told the same thing on Thursday morning (the 18th) and when I called back in the afternoon the points were there. I would highly suggest calling back today. Once they give you the number everyone else you speak to after that is so nice and friendly. Its a 180 degree change from the way membership accounting treats all of us that are resale purchasers.

still nothing for me. I will keep trying LOL

We recored on 6/11. I called tiday and spoke with kevin. Great cm he was very nice and tried everything to help. He didnt find anything in my name then searched under sellers name. He said it is in system and should be to me in about a week. He did say no membership number yet but also said he wouldnt be allowed to give it to me anyway

Sounds like oyu and I spoke to the same guy. He looked it up the same way for me and told me it was received on the 11 but still nothing.