We were perfectly content to sit in the lounge that evening and wait out the repairs

- we loved the location of our room and water was only leaking onto to the carpeting from that spot near the sink area before the hole that was caused by one of the maintenance men's leg going through the ceiling

. I was really just worried that the man was hurt (which I was assured he wasn't). Before the hole, we thought that maybe we'd just have to move to another room for the night and I asked if we could move back to that room after the repairs (we were staying 11 more nights and the room was perfect for us). Little did I know that when Randy, the CL manager, told us we'd be right next door that that was the Presidential Suite

. It has two entrances and the door next to our room isn't labeled as the Yellowstone Suite so we thought it was just a room like ours.
The next morning, Randy came to our breakfast table and handed us new KTTW cards and told us we would be in the suite for the remainder of our stay


. I think I was speechless for a while (a rarity). This was the most unexpected and amazing upgrade ever and way beyond what was necessary to make-up for the ceiling mishap. It was my DH's first trip back to WDW after his deployment to Afghanistan and so it was already a special trip to begin with and the upgrade went above and beyond. I think you can all see now why I have only wonderful things to say about the OFC and all the CMs at WL - they are amazing people.