NorweJenNY
Always expanding my knowledge of the World
- Joined
- Apr 5, 2008
- Messages
- 1,342
We have some KTTW cards that had 1-day tickets on that we never used... they're from a few years ago, but the value on a 1-day ticket has increased since then. As I understand it, we should use the those KTTW cards (hope they actually work after these years... will they work? or do we need to go to guest services first to get usable tickets and then later after we use them?) Then that same day we take those tickets to guest services and can upgrade to whatever other pass we want and get the current gate price of the 1-day ticket credited toward our upgrade. Right?
Now, since we're FL residents, we want to upgrade to the FL Resident Weekday Select pass. Are we able to use those tickets attached to the KTTW cards as the down payment for the monthly payment plan? How does that work? Do we also have to leave a card on file to be charged each month? I don't want them to charge the card "accidentally" if those tickets are usable as the down payment. Just trying to be well-informed and prepared... we shouldn't need to actually lay out money for these tickets? Or would we?
I just remember a fiasco a few years ago when we had tickets as part of that B4G3 promo (with non-expiring option, so the extra 3 days worth we got for free were considerably more valuable than the 4-day tickets we actually paid for)... a CM actually insisted that we couldn't get the current gate price despite the fact we used these for a day already. Asked to speak to his supervisor, and he WAS the supervisor!
We ended up going to another park - another guest services, and we had perfect service there - exactly what we expected to have happen... and then some - went above and beyond to help us and gave us FPs for having to wait for a new guy who was learning to use the computer system. (Compared to the first attempt, we really didn't think anything of this wait!)
Anyway, can somebody ease my mind and help me make sure that I've got a firm grasp on what to expect this time around?
Now, since we're FL residents, we want to upgrade to the FL Resident Weekday Select pass. Are we able to use those tickets attached to the KTTW cards as the down payment for the monthly payment plan? How does that work? Do we also have to leave a card on file to be charged each month? I don't want them to charge the card "accidentally" if those tickets are usable as the down payment. Just trying to be well-informed and prepared... we shouldn't need to actually lay out money for these tickets? Or would we?
I just remember a fiasco a few years ago when we had tickets as part of that B4G3 promo (with non-expiring option, so the extra 3 days worth we got for free were considerably more valuable than the 4-day tickets we actually paid for)... a CM actually insisted that we couldn't get the current gate price despite the fact we used these for a day already. Asked to speak to his supervisor, and he WAS the supervisor!
We ended up going to another park - another guest services, and we had perfect service there - exactly what we expected to have happen... and then some - went above and beyond to help us and gave us FPs for having to wait for a new guy who was learning to use the computer system. (Compared to the first attempt, we really didn't think anything of this wait!)Anyway, can somebody ease my mind and help me make sure that I've got a firm grasp on what to expect this time around?
