We had heard that you need to physically check out of the first resort in order to avoid issues, but that was not our experience as we still had issues, and then the second resort told us we should have physically checked out of the first resort at the front desk, when we told them that's exactly what we did they didn't exactly seem to believe us. From now on I will not be physically checking out, if I can still have issues either way I would rather just not waste my time at the first resort and take my chances.