Kim&Chris
DIS Veteran
- Joined
- Mar 23, 2000
I just need to vent........
We were originally supposed to be in a King room at CBR this week. However, due to Frances, we decided to postpone our trip instead of cancel. So, we pushed our stay back to early October (the only other time I could get the flights I wanted with Southwest).
Anyway, there are no King rooms available for this new time period using the BAT code. However, there are King rooms available at rack rates.
I just got off the phone with two different supervisors at Disney, and they won't give me one of the open rooms (unless, of course, I'm willing to pay rack rates).
I understand Disney's point....they have a number of discounted rooms available, and once they're gone, they're gone. But I cannot understand how they are willing to leave a King room open when they have a person who wants one. I explained that this his happening thanks to circumstances beyond anyone's control, and that I did re-schedule instead of cancel. No luck.
Oh, well, I guess I should just be glad I'm going, right?
We were originally supposed to be in a King room at CBR this week. However, due to Frances, we decided to postpone our trip instead of cancel. So, we pushed our stay back to early October (the only other time I could get the flights I wanted with Southwest).
Anyway, there are no King rooms available for this new time period using the BAT code. However, there are King rooms available at rack rates.
I just got off the phone with two different supervisors at Disney, and they won't give me one of the open rooms (unless, of course, I'm willing to pay rack rates).
I understand Disney's point....they have a number of discounted rooms available, and once they're gone, they're gone. But I cannot understand how they are willing to leave a King room open when they have a person who wants one. I explained that this his happening thanks to circumstances beyond anyone's control, and that I did re-schedule instead of cancel. No luck.
Oh, well, I guess I should just be glad I'm going, right?