Carribean Beach

princess-rn

DIS Veteran
Joined
Mar 21, 2004
Messages
1,093
So, I found out today that our resort has been changed without us (or our TA) being aware. We have been moved from POFQ (which we like b/c it is small) to CBR (which is GIGANTIC!) I'm not happy about this at all. I need some cheering up from you CBR alums. I'm seeing HUGE bus waits and a big walk to our room.....someone please tell me it's not that bad!
 
It's not that bad.

I just got back from my first trip there, expected it to be HUGE, but found it was just right.

We stayed in Jamaica and had to walk across the bridge and island to get to the main pool and restaurant. I did not think the walk was bad. I think I've had far longer walks to the restaurant when I stayed at Pop Century!

I found the busses to be frequent and thought it didn't take that long to make all the stops around the resort. I loved CBR.
 
WOW they can do that? Just change you without telling? How did you find out?
 

i'm wondering how common it is that they change people's reservations. Someone I know also had theirs changed from one resort to a DVC resort.

I can't say I'd be happy about it unless it was a huge upgrade. Even then, once I get my heart set on a resort...
 
We love CBR. I don't think the resort is that huge. Request a room near Old Port Royale if you're worried about a long walk. Personally, I think walking around at CBR is relaxing and beautiful! :goodvibes
 
Well first of all I would call back and say NO way...No go.
I love love love CBR but the place is under construction....there is posted photos right now from last week and the beaches are boarded off for construction and there are cranes and stuff there....THAT takes away from the peaceful feel of the place for sure.
The buses were fabulous at CBR but I wouldn't want to be there right now...we booked POR for March because of the construction and the pool being closed......and we love CBR otherwise.

If you have to been changed over then INSIST on being put in a superior room location and not out in the netherlands....or ask to be moved back...they can move someone else I'm sure.
 
Well first of all I would call back and say NO way...No go.
I love love love CBR but the place is under construction....there is posted photos right now from last week and the beaches are boarded off for construction and there are cranes and stuff there....THAT takes away from the peaceful feel of the place for sure.
The buses were fabulous at CBR but I wouldn't want to be there right now...we booked POR for March because of the construction and the pool being closed......and we love CBR otherwise.

If you have to been changed over then INSIST on being put in a superior room location and not out in the netherlands....or ask to be moved back...they can move someone else I'm sure.

Mollyseven: could you point me in the right direction to find these construction photos? I agree with you, that would really make it less enjoyable. thanks! :goodvibes
 
I don't know what else to try. I've told my TA that I do not like that CBR is so big and spread out. She said she tried to get me moved else where but unless I want to stay in a value resort there is nothing else available for the price we paid. We leave in 26 days and I just feel like crying! I know we will be in disney and we will be together and I feel very blessed for that..but this trip is very expensive and to have the first 5 days of it spent in a resort I don't even WANT to stay in and now I find out is under construction!!!! Come one!!! I booked through small world vacations. I've also emailed Sue to see if there is anything she can do. Is there ANYWAY I can call Disney...will ANYONE there talk to me even thought I booked through a TA???
 
Ok, the current contruction is not that bad. It seems to be isolated to the beaches right near Port Royal. Our beach, at Jamaica, was beautiful. Now, I don't know what it will be like in one month, but I don't think this is a complete disaster.

I found the most noise on property was not from construction, it was from weed whaking and mowing! I'm sure they do that on every property.

I would request Aruba or Jamaica -- both those areas were wonderful.
 
I don't know what else to try. I've told my TA that I do not like that CBR is so big and spread out. She said she tried to get me moved else where but unless I want to stay in a value resort there is nothing else available for the price we paid. We leave in 26 days and I just feel like crying! I know we will be in disney and we will be together and I feel very blessed for that..but this trip is very expensive and to have the first 5 days of it spent in a resort I don't even WANT to stay in and now I find out is under construction!!!! Come one!!! I booked through small world vacations. I've also emailed Sue to see if there is anything she can do. Is there ANYWAY I can call Disney...will ANYONE there talk to me even thought I booked through a TA???

If you have a reservation at a resort, it's very odd they can just switch you resorts. Switching to a DVC, which they do sometimes, is actually a pretty good upgrade and I'd take it any day. You reserved that resort though and it is your vacation. If they are unable to provide it the entire thing should be refundable or the date moved. I would probably call the TA and ensure that the reservation was in fact made (not to sound skeptical, I just hate dealing with TAs for this exact reason, it just seems an extra layer of difficulty is added in the chain of communication and accountability. Then basically demand that you are either upgraded resorts or something more to your satisfaction. I would then call Disney as well if she can't help.

The more I think about it the less likely it seems they would be able to switch you resorts without your consent. I would never accept a lateral move to a resort I felt poorly about. Imagine if you were going to mexico at a given 4 star resort, then they just told you you're being moved to another 4 star resort 10 miles away you had no desire to go to. Impossible.

Having said all that, CBR is a great resort. I was there in April. The island in the lake is very nice to walk through and the walks are not bad. The walk to your bus is extermely quick because there is a stop at each "island (building)".
 
First of all, I'm sorry to hear about your stressful situation. Second of all, I'd like to try and help alleviate your fears about the CBR. It's a great resort and I wouldn't hesitate to recommend it to anyone who asked.

The resort is large but that's a real plus in many ways. The guests are distributed in such a way that you never feel crowded. We never heard our next door neighbors.....no flushing toilets, no overheard conversations through the walls, no loud televisions next door, nothing. Just peace and quiet.

The walk around the entire promenade is just 1.4 miles. Old Port Royale is situated, roughly, in the middle of the promenade so even if you are at the furthest section of the resort, you aren't far away from OPR. Speaking of the walk, it was very peaceful and relaxing and is a nice way to see the other resort villages.


The brightly painted buildings are in clusters and many of them face beautiful courtyards. The landscaping was lush and well kept. We've been lucky enough to have a courtyard view both times we stayed there.

At 340 square feet, the rooms at the CBR are a bit larger than the other moderates. I like the extra space because I always bring too much stuff and I have even more to bring home with me 'cause I buy too many souveniers.

Mousekeeping was always good. Our room was cleaned each and every day. They replinished our towels, wash clothes, shampoo, soap and coffee each day. The two days we slept in, they brought a huge back of towels, soaps, etc. and left them at our doorway.

Each village has it's own beach and quiet pool. It was really nice to just laze around in the hammock and beach chairs and watch the Epcot fireworks.

The bus service ran efficiently. We never waited long for a bus. During the busy hours, there were, oftentimes, two and three buses at the bus stop at once. Because the CBR is centrally located, it never took us long to get anywhere on Disney prpperty.

The food court and store were larger than I expected. The food court had a large variety of foods to choose from and the grab n go section was our favorite. We were always able to find a table in the food court. Castmembers were constantly cleaning tables and sweeping up dropped items.

The store is divided in two with one half selling tropical/beach type items and lots of pirate items. The other side sold the more traditional Disney merchandise like hats, t-shirts, toys, etc.

The arcade, while not super big, was big enough to handle the May/June crowds. My son loved playing the games there.

You can rent pontoon boats, watermice, bicycles and surrey bikes at the CBR marina. A ride around the lake is a great way to see the resort.

I think, even with the construction around the island and main pool, you would still enjoy a stay at the CBR.

Here are some pictures from our most recent stay:

Caribbean Beach Resort entranceway:
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Martinique buildings:
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Our courtyard views:
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CBR lake:
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Landscaping (parking lot view):
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Landscaping (view from our Martinique building):
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Ohhh, I forgot all about the larger rooms there, thats why I chose to stay there. Its a definite bonus.
 
We were actually booked to stay at GF and we elected to stay at CBR for all the reasons that others have given. Large rooms (same size as WL), great food court, peaceful carribean atmosphere, lush greenery, and spread out. Guests not on top of us everywhere!!!! What's not to like. We are so excited to go here, we actually thought about moving to POFQ and changed our minds and stayed at CBR because it just felt right. We leave in just a few short 31 days and we can't wait!!!!
 
So, I found out today that our resort has been changed without us (or our TA) being aware. We have been moved from POFQ (which we like b/c it is small) to CBR (which is GIGANTIC!) I'm not happy about this at all. I need some cheering up from you CBR alums. I'm seeing HUGE bus waits and a big walk to our room.....someone please tell me it's not that bad!

I looked at your dates and I think you may have gotten bumped because of Pop Warner. POFQ is the overflow resort as is POR, it looks like they may have a lot of guests coming for that. Call your TA and see if they can book you a preferred room without the extra charge for the inconvience. Its worth a shot!!
 
We stayed at CBR on our last (and first) trip in May 2006. We loved the resort. Our rooms were very nice, housekeeping was great, no problems with the bus service, and the grounds were gorgeous. We stayed in Aruba. We wouldn't hesitate to stay there again. Here's a few pics

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Thank you all very much for your pictures. It really looks like a beautiful resort. I guess my #1 worry is the transportation. We are so accustomed to POFQ with it's one bus stop and being the first picked up and the first dropped off. Sure, we had to go through the POR stops..but we always got an empty bus as we were picked up first.

Does each bus go to all 8 bus stops at CBR?
 
there are only 6 i think? I was at jamaica and it was always first dropped off (one of two reasons I asked for it, the other is coming up). Maybe there are 7 actually. It's not bad, and it does not share with other resorts, which is the real nice part.

I think a PP had a great idea for you, they bumped you, so just ask if they can comp preferred at CBR for you. Those are very close to the food court etc. Jamaica is one of the closest ones not preferred (the other reason I requested it), can't recall the name of the other one. I think someone mentioned it already.

I know a lot of the deluxes even share their busses, which drove me nuts. CBR not sharing with another resort is really nice. Its also extremely close (bus wise) to MGM and Epcot.
 
We stayed in Martinique Preferred Room this past September, and it was lovely. I don't even notice how long the bus takes anymore, it really doesn't seem long at all. (and I have wiggly toddlers)

We also sometimes request to be in Jamaica or Aruba because we enjoy the walk across the bridge for breakfast or drinks in the afternoon/evening. This past year with a one-year old we opted for the preferred room and it was great. Bus stops are close, and the place is very pretty. I still want to see those construction photos!
 
I stayed at CBR a few weeks ago and thought it was a beautiful resort. It is large, much larger than POFQ and the buses seemed to be a little slower, but that may have been selective memory on my part ;).

I cannot speak about the construction because we just missed it, but I enjoyed this resort. The beaches are pretty, I liked just lying on the hammock and reading. The room was clean and the Mousekeepers friendly. The food court had plenty of help and there were CM's making and distributing towel animals. So much fun to watch!

Shutters is now one of my favorite TS restaurants and I would make an ADR for dinner any time I am at this resort.

The gift shop/marketplace was bright and had a lot to choose from. Again, a lot of CM's who wanted to chat and help if there were any questions.

I hope that you are not too disappointed but if you feel strongly I would have your TA call once again to see if there are any other resorts available. I had looked online for the same time frame and saw that CBR was the only moderate with availability, but perhaps another phone call will help rectify the situation. Best wishes.
 














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