We just returned from our trip to CBR. For the most part, we had great service!
We got a bit of pixie dust from the Concierge one day - snuck us into 1900 PF for dinner on about 3 hours' notice.
However - I need to pile on those that are SORELY disappointed with Mousekeeping. Our carpet was not vacuumed, and I found candy wrappers under the edge of the bed. I took my Clorox wipes to the toilet and sinks as a pre-emptive measure.
We didn't receive towel animals or any other "extras", but I did leave a tip each day. The beds were always made (although I know that the sheets were not changed for our entire trip), and we received new towels daily.
My only other complaint was bell services. As many of you know, luggage isn't allowed on the regular buses. This is fine, but it means you're at the mercy of the bell services staff when checking out and storing luggage. I called the night before and requested luggage pickup at 8:10 AM (as we had a 9:20 ADR at Chef Mickey's at the CR). After three phone calls (one of which yielded the information that our work order had already been closed, so why was I calling?) and more than an hour's wait, a rather salty gentleman showed up to take our bags. When I inquired on the third phone call if someone would find a way to get us to the CR on time, I was told "no, just take the bus to the MK and the monorail to the resort, and tell them bell services was late. They'll understand." I was too furious to do anything other than say "fine, I'll do that. Please send someone to get our bags immediately, or have a manager call. Either option will be fine."
It is quite sad that this is how our trip ended. It was otherwise OK, the room was a pleasant and quiet place to crash, and the resort was nice. However, Disney has other resorts to try ... and I plan to do just that next time.