Cancelling Reservations

[BobH]

Can anyone briefly explain the rules for cancelling a DVC reservation and a Concierge Collection Reservation. Do you the points go into a holding account and have to be used in the same use year only? Thanks for the help.

 

[Richyams]

I think tht=e DVC FAQ on this site has a rundown of the cancellation rules, I might be wrong, but I thought I saw it there.

Canceling a DVC resort vacation, easy, if you are more then 30 days out, the points are returned to where they camefrom with no penelty or incumberance at all.

If that cancellation is less then 30 days out, the points go into a holding account where they can only be used for reservations less then 60 days away.

Concierge or Disney collection, or a cruise also. Once points are allocated to one of these, they can never be used for a DVC resort again. If you cancel one of these, and different hotels or uses may actually have different cancelation policies, the points change, kind of like Transformers, they are now "Reservation Points", they can only be used for a concierge collection, World of Disney hotel, or cruise. I am not certain, but I think they would follow the same expiration that the original, untransformed, points had. I do not believe they can be banked or transfered.

"From each according to his ability, to each according to his needs", Karl Marx, pretty sick, huh?

 

[BobH]

I appreciate the help. Thank you.

Bob

 

[PamOKW]

The one other thing to keep in mind is your Use Year. If you cancel towards the end of your Use Year you'll have fewer options with your points. (For example, if you cancel 60 days from the end of your Use Year you will still have to use those points for a DVC vacation. It's too late to bank them or to make Concierge, Cruise, etc. plans.)

 

[Tommy]

I just found out (the hard way) that if you do not cancel before you check in, then you loose all your points for a reservation if you have to leave early.

I had a family emergency come up and I had a HHI room booked for Sunday through Thursday. I got a call on Tuesday and had to leave, and I lost the Wednesday and Thursday points. A call to MS confirmed that once you have checked in, then all of the points are committed and cannot be recovered.

DVC Hilton Head Member since 1997
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