I appreciate the kind posts from people who are interested in being helpful. I sometimes have trouble understanding the hostility on this board and it upsets me. My issue and clearly not the problem of anyone else.
As for your regular poster being a doctor (or a woman) - how would i know that? I don't live on this board, I come here to plan travel, like many others. It might do everyone a good turn to remember there are many guests just passing through. Showing a little kindness goes a long way to make a person feel welcome.
I will email shoreside concierge and I'm sure I'll get the help I need.
I wouldn't expect the casual poster to know that kcashner is a doctor. On the other hand, the "hostility" was in your post, and not hers.