But I don’t think this will really stop that. You can still book online. You just have to call and talk to someone to cancel. So a little more annoying but I can’t see this changing that all that much.
I still have the Cancel and Modify buttons on my account. In fact, I used the modify button a few days ago to add a night on to the beginning of our trip. It worked and I rebooked our trip with the extra night. I just checked and they're still available on my profile. So strange how they're not showing up for some people.
Let me correct what I just said. I don't have the cancel button. I have "Change Reservation", which works as the modify button. The cancel is gone. But I very much remember both buttons existing not too terribly long ago.Maybe they are punishing those who make changes too often by removing our ease.
You have it on your MDE and yet so many Disney CMs deny that the buttons ever existed except for package reservations.I still have the Cancel and Modify buttons on my account. In fact, I used the modify button a few days ago to add a night on to the beginning of our trip. It worked and I rebooked our trip with the extra night. I just checked and they're still available on my profile. So strange how they're not showing up for some people.
Is your reservation a room only or a package? I’m jealous you still have it lol
It's a package reservation. I'm not sure if it would be different for room only. I don't have the cancel button (misread that when I was looking), but definitely have the "Change My Reservation" which I used to modify and add the night to our package. I went back in to "Change My Reservation" and I wasn't able to cancel on that either. I guess they're making everyone call now to cancel.
I do have a package reservation. Maybe that's the difference?
I actually do have a smaller "Cancel Reservation" link that I just noticed. So it still does give me the option to modify and cancel.
If you click on "Change Reservation" does it take you to the page where you can add/change guests, add a celebration or apply an applicable discount?
Yes! I actually added my kids' birthdays when I added the extra night. I'm attaching a few screenshots of what it looks like.
I think the packages still have the buttons and it was only removed from the room only. But I’ve never booked a package before and I know those buttons have been there at least back in 2918 when I had my wedding I changed my room online. So Disney is still trying to gaslight lol
Thank you for sharing. This is the screen I want to see again for my room only reservations!
Yes, stated above that I had a package.
Sorry, didn’t read further before I responded.
I don’t have any change or cancel option in MDE.
I don't either. The buttons have disappeared. They have been replaced with a short note and a phone number.
