bye bye nacho cheese?

[Mame]

If anyone should be sued it should probably be the parents.

First, like many have stated, at Cosmic Rays you get the cheese yourself, it's not served unless a menu item has it. The only thing I can think of chili cheese fries or something like that. Second, the child is 4 and I would think the parents would be ordering for him from the Kids menu. I'm aware there might be kiddies with a bigger appetite so they may have ordered an adult meal. .

Even if by some crazy event he was served a gallon of nacho cheese sauce what parent doesn't blow on it first?? I don't have kids, but I have many baby cousins and anytime I'm supervising them I check what goes into their mouth. And if it's something hot I blow on it first. (we call it "foofing" but I didn't want to sound crazy lolol)

I sincerely hope the little boy gets well soon and isn't in any pain. But I think
the fault lies with his parents. And I'd be severely embarrassed to admit that I wasn't aware nacho cheese sauce would be hot.


Edit: read an article about how it happened. Apparently the child was trying to steady him while in an unsteady chair and pulled the tray and the cheese splashed his face. My comments about feeding him cheese make no sense now if this story is how it happened. Either way it was an accident, and still I don't think a lawsuit is necessary.

 

[Colleen27]

Not unless McDonald's also stops selling coffee. Remember that lawsuit? Similar premise: I bought something hot and burned myself so it's your fault for selling me something hot.

Ah, but it is seldom that simple. I believe McDs did discontinue their practice of super heating their coffee so that it would stay hot longer in a to-go cup. But I really can't imagine how that applies here because 1) cheese scalds easily if held at too high a temp and 2) the nacho cheese at Disney always seems half-congealed by the time you get to the table which makes me think it is held just barely high enough to keep it liquid.

I can't imagine that cheese being hot enough to cause the burns in the photo, though, unless there was some sort of user or equipment error that led to that specific batch being much, much hotter than anything we've gotten from a WDW toppings bar.

 

[dntd]

The thing people seem to be missing is that nacho cheese isn't normally hot, never have I had hot nacho cheese. It's like a person choking on a peice of plastic not normally in a sandwhich, should the person have looked before they ate though they never had an issue before? I hate lawsuites disney should have just refunded their trip cost.

 

[Euphoria027]

I swear, some people are just too stupid to live. Hmm, nachos w/ hot cheese on it??? Maybe i should make sure it's not too hot for little johnny to have it. I'm sorry that the child got hurt; but parents need to suppervise what their kid eats and is not enough to harm them.

Hahahaha, right? Co signed.

 

[PrincessTrisha]

The thing people seem to be missing is that nacho cheese isn't normally hot, never have I had hot nacho cheese. It's like a person choking on a peice of plastic not normally in a sandwhich, should the person have looked before they ate though they never had an issue before? I hate lawsuites disney should have just refunded their trip cost.

We're talking about the orange melted cheese sauce, right? That's always served hot - otherwise, how would it ooze like it does?

 

[dntd]

Normally it cools so quick it's quite nasty, I mean really it normally is served warm no scalding.

 

[CR Resort Fan 4 Life]

Since this accident happened in April 2010 I am willing to bet that since then a lot of other guests got the Chesse sauce at Cosmic Ray's and Peco Bills. When I was at WDW this past August and December I always got it for my French Fries. However when I first heard about this story I will admit saying I hope it doesn't get taken away because why should other guests who like be told they can't have it anymore because of these parents and their law suit or some lawyer telling WDW maybe they should take it away.

 

[B.B. Sots]

Another news Article:
http://travel.usatoday.com/destinat...-nacho-cheese-injury-at-disney-world/142725/1

IMHO: I think the secondary story about the Quadriplegic that stuck on "It's a Small world" for 40 minutes and is suing for mental distress has more of a case.

 

[Luv2Roam]

What I find odd is first, the cheese remaining that hot. As most say, by the time you get to your table it is barely warm. But there is always that fluke.
However it looks very suspicious in the photos as it looks like the kid was drinking the sauce. Not that the sauce spilled from the tray as he was gaining balance. If that was the case I would expect the cheese coming into contact with fingers, hands, arms, clothing, etc. Not a small specific area such as an upper lip.

That being said, I could see this as a reason to instead serve cheese food in a cup, like they serve at Wetzel's Pretzels. But you just know with that someone is going to eventually say the cheese flew up into their face as they were opening the package.
So wondering if this will be a good reason to use another health and cost cutting measure to just eliminate liquid cheese food altogether.

My guess is the family was hoping for a comped vacation, and did not get one. So found an attorney who will file suit for free unless they win a judgment.

 

[dntd]

It does look like the kid drank it but it never should have been that hot

 

[B.B. Sots]

... My guess is the family was hoping for a comped vacation, and did not get one. So found an attorney who will file suit for free unless they win a judgment.

Agreed. Going public with a lawsuit is a publicity stunt by the lawyer. Name recognition is important in all parts of life.

If Disney was afraid of the negative impact this would have, they would have settled as soon as the lawsuit was served...

I am curious to find out if a report was made in the park about the burns. I find it hard to believe that Disney would 'ignore' an incident in their park, considering that when my daughter tripped and skinned her knee in the park three cast members swooped in like Darkwing Duck and offer to help us.

If the burns that were received were that bad, there would have been a manager called to the section and plenty of cast members to lend assistance.

 

[bytheblood]

Land of the greed, and home of the sue-happy. Sad.

 

[bytheblood]

I have to be cynical here and wonder if the injuries were caused by the parents outside of the restaurant and this is the closest thing they can blame it on to avoid taking the heat themselves. It seems odd that "splattering melted cheese" burns are so localized.

Smells fishy!!!

 

[cymbaldiva]

"I think the parents, like the child, like any reasonable person, would have an expectation of food being served to children would be served at a reasonable temperature," Cahill told WKMG.

This quote from the lawyer is what I'm having a problem with ... The nacho cheese is only on the condiment bar, right? The child is 4 so I would think that the parent or whomever was in charge of caring for the child would be bringing him the cheese. So wouldn't it be that it was the parent/guardian that served the child that food ~ and that being the case, isn't it the parents/guardian's responsibility to check the temperature of the food before giving it to the child?

I hate seeing a child harmed, but I really don't see how this one is on Disney

 

[PoohsFan1]

I find this all very disturbing. First of all, as a mother of 2, when my girls were younger, I would of never of let them get their own hot things, or anything off of a buffet or condiment bar without my or my DH's assistance, and to this day I still help them and they are 9 and 7. Second, from the looks of the child, it just seems very "fishy" (like another PP said) because, yes the cheese may of been hot, but not hot enough to do that much damage to the child. I am really sorry that the child got hurt, but it just seems like there is more to the story than what is actually being said. And like others have already mentioned, it doesn't look to be like Disney would be at fault. I really get disgusted hearing about people suing other people or corporations over stupid things

 

[KungFoomF]

I know as Disney fans that we are all ready to support them through anything. However, look at the burns on that kid's face. While his parents ARE stupid for not blowing on the food or checking the temperature, you can't just let Disney off the hook. They were negiligent here. No restaurant should be serving food at a temperature that would open up blisters like that. Just as with the McD lawsuit, this isn't about hot food. It is about food served at a much higher temperature than it should be.

Frankly, looking at the damage done I have to wonder if it was the cheese that did it. The blisters are really horrifying.

 

[SusanWasHere]

I'm sorry, but I really don't think it's the cheese that did it. Even reading the story and the explanation, I just don't see how the cheese fell that way. Also, I've had the cheese there TONS of times and it is "just hot enough". No way did the cheese do that. When I first saw the pics my first feeling was that the kid drank something. I'm wondering if the parents got coffee and the kid took a swig and got burned. The burns look like they were caused from drinking something really hot. The initial hot hit the lips, the kid balked, and then it splashed up and on the nose. I'd be willing to bet a ton of $$ it wasn't cheese. And it's the parents fault. I love Disney, but am the first to say that cheese is never hot enough for me LOL!

 

[bytheblood]

I know as Disney fans that we are all ready to support them through anything. However, look at the burns on that kid's face. While his parents ARE stupid for not blowing on the food or checking the temperature, you can't just let Disney off the hook. They were negiligent here. No restaurant should be serving food at a temperature that would open up blisters like that. Just as with the McD lawsuit, this isn't about hot food. It is about food served at a much higher temperature than it should be.

Frankly, looking at the damage done I have to wonder if it was the cheese that did it. The blisters are really horrifying.

Disney fan or not, this just seems fishy. If Disney is at fault then they should take care of this little boy. I do not believe for one moment that it is the "cheese" that did this.

 

[budbeerlady]

Frankly, looking at the damage done I have to wonder if it was the cheese that did it. The blisters are really horrifying.

I agree, those look nasty and really painful. Poor kid!!!!! IF the cheese was that hot maybe the warmer was malfunctioning and the kid tried to drink the cheese?

 

[Redheaded Sunshine]

Notice how it says NOTHING about anything that Disney did to help this kid and family. Just that he was treated immediately at an Orlando hospital. Yeah right. In case of any accident, burn or otherwise, at ANY theme park, why wouldn't you immediately notify a cast member to seek first aid before going to the hospital? 3rd degree burns on the face and an ambulance is going to get you to the hospital way faster than relying on disney transportation. The whole thing sounds fishy to me.

It's terrible that this little boy got hurt in any way, but I don't see how cheese from any of these dispensers could have caused it in anyway unless there was a malfunction. And it was absolutely negligent on behalf of the parents to not check his food to see how hot it was. Do they leave him unattended in a scalding hot bathtub as well?

I'm suing the next time I get cheese burn on the roof of my mouth from pizza.