LakeAriel
DIS Veteran
- Joined
- Apr 20, 2004
- Messages
- 7,531
Disneyaholic said:Do you think a letter to the CEO might have been slightly overkill? Perhaps you would get more personal attention, not to mention a better chance of resolution, if you directed your mail to the general manager of the resort or the VP of DVC. Just a thought.![]()
After attempting to correct it on a lower level, after two vacations , speaking to three people in supervisory capacity, one who told me they know it's going on but can't correct it, I decided that's it. One more letter. I am certain the CEO won't ever see it but perhaps I'll get an answer. Perhaps not!