Got home on Friday from a trip, so I called tonight to book the Bounceback. I was interested in 2 dates and the CM was great about checking options for me. I thought I was pretty clear upfront and told her that I wanted room only and not a ticketless package. She acknowledged, asked about the
trip insurance (which I declined) but she wasn’t pushy about it. When we got to the final stages of booking, she mentioned the tell tale sign of a $200 deposit. I told her no, I didn’t want a package and she stated that this wasn’t a package. When I pushed further, she said she needed to put me on hold and check and to “re-do everything”. She was also pushy at this point about how the ticketless package was better. I held firm, lol!
She wasn’t rude but her friendliness level dropped by a significant amount. After a hold of about 15 minutes, she came back and had switched everything over to room only. I honestly don’t care about a bit of coolness from a CM, but I felt it was a little dishonest when I told her what I wanted up front (and even explained that I know I’ll be paying a higher deposit). It may have been a simple oversight or lack of understanding but reading through this thread, they are pushing the packages (maybe for incentives).
At any rate, stand your ground when you want a room only! I was prepared to hang up and call back for a different CM, but glad that it didn’t come to that. Just wanted to share my experience. Good luck!