Booooo! still no November hours

[disneydreamerinny]

This is starting to remind me of a couple of years ago when they did not post the hours until about 30 days prior.
They did that for a few months in a row then went back to 60-90 days.
Everyone was panicking, and it really stunk.

 

[wdwfan26]

30 DAYS prior?????!!!!!!!!!!!!!!!!!!!!!!!!!!!! I cannot wait that long- every hour i keep checking, hoping, wishing.......... Leaving 10/28 for 9 magical days and only have 1 ADR set up whats going on here!!!

 

[kymberwolf]

DisneyLAND hours are posted through JANUARY 4th....

Somebodt at DW is asleep at the wheel....

 

[tjevans]

I am getting fed up and stressed now, we want to make some advance bookings for fantasmic and other events and can't until we can check on hours.

I'm booked the fantasmic dinner package on 10/31 before October hours were out. Have you tried calling for an adr and finding out what days the fantasmic dinner package is offered?

 

[mikkiwikki]

this is crazy!

 

[KCMiller]

I emailed this morning,

Message:
Can you please tell me why the November hours have not yet posted?

and here is the (what we who used to work in email customer service used to call) point and shoot, boilerplate response I just got:

Thank you for contacting the Walt Disney World® Resort.

Theme park operating schedules for the period of your upcoming visit have not yet been determined or released. Operating hours are usually available 60 days in advance. We encourage you to visit the following address on our Web site closer to your actual arrival, to obtain updated operating hours
information.

http://disneyworld.disney.go.com/wdw/calendar/parkhours/index?id=MKCalendarParkHoursMonthlyViewPage

If you have questions or need further assistance, feel free to contact us.

Please include your full name, E-Mail address, and reservation number if applicable on all
correspondence.

Thank you!

Sincerely,

Mary Czachorowski
WDW Online Communications

Really, they haven't been posted? Duh, that's what I ASKED. Basically, it was a 'shut up and go away' answer. NOT very magical, if you ask me.


KC

 

[figmentfan1]

Here I go again...

AAAAAAAAAAAAAAAAAAAAAAAAAAAHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH!

I don't feel much better..

 

[croach]

What I don't understand is how they can accept ADR's 90 days out and not know what their hours are going to be. Disney should know that people plan there vacations very carefully and would want to plan their ADR's in accordance with park hours. Very disappointing.

 

[mikkiwikki]

Here is my email...How can we raise this to the next level? maybe go to the CEO???? Maybe they are oblivious?

Original Message Follows:
-------------------------

When will November hours be posted??? I don't mean to sound like an alarmist...but this is getting a bit ridiculous! It's not just me...many friends I know of are really anxious for this info!

Can you give me an accurate ETA?

RESPONSE?
Date: Wednesday, September 7, 2005 2:20 PM
From: Walt Disney World Guest Mail <guest.mail@wdw.disneyonline.com>
Subject: Re: Request for General Information about Walt Disney World Resort (KMM16989014V17045L0KM)
Dear MIKKI,

Thank you for contacting the Walt Disney World� Resort.

Theme park operating schedules for the period of your upcoming visit have not yet been determined or released. A release date has not yet been announced. Operating hours are usually available 30-60 days in
advance.

We appreciate your understanding and look forward to your visit.
If you have questions or need further assistance, feel free to contact us.
Please include your full name, E-Mail address, and reservation number if
applicable on all correspondence.

Thank you!

Sincerely,
Ronda
WDW Online Communications

 

[jfritz]

Looks like the op's e-mail. I'm guessing it's just a generic "just sit and wait" kind of message. So................I guess we just sit and wait!!!!

 

[ton80]

What The %^&%&*%^*^& And My Vacation Is Growing Near'r

11-13 11-18 Ssr Woo Hoo

 

[Frantasmic]

I wonder if the waffling (30-60 days) is the result of the Free Dining program? Oct 4, the end of the Free Dining, would be when they typically release the Dec hours, no? So, they may be toying with the idea of releasing Nov hours then AFTER they can see what the reservations and stuff look like after Free Dining is over.

It looks like they don't have accurate or reliable/historical figures to work with and thus are hedging on releasing the hours.

Just a thought. They may not know whether to keep the parks open until 9 or whenever because they haven't got a good read on park attendance after Free Dining is over.

 

[welovedisneyx4]

I don't want to sit and wait!!! I have looked at every web site I can and even though I got my 2006 UG today, I can't exactly sit here at work and read it. They think I'm crazy enough and that I spend too much time talking and planning about Disney anyway! My office manager would shoot me if I pulled my UG out to read!!!

 

[mikkiwikki]

HA! Just put the UG (User Guide) under the keyboard....no one will notice...or the phone...or my personal fav...on your lap under your desk...
BUT...Im inexperienced in these matters...Ill shutup now.

I don't want to sit and wait!!! I have looked at every web site I can and even though I got my 2006 UG today, I can't exactly sit here at work and read it. They think I'm crazy enough and that I spend too much time talking and planning about Disney anyway! My office manager would shoot me if I pulled my UG out to read!!!

 

[mikkiwikki]

Hey Im arriving on the day you are leaving! I totally understand!

What The %^&%&*%^*^& And My Vacation Is Growing Near'r

11-13 11-18 Ssr Woo Hoo

 

[daisy_77]

This morning I added some more ADR's because I am starting to panic a little b/c it is getting really close and the CM who helped me had no idea why the November hours were not listed...she told me she assumed they were already up!

This is sooooo lame! I can't believe that I am letting this get to me the way it has! I think my DH is more irritated with me than I am with WDW not posting their hours. Grrr...

 

[kymberwolf]

For what it's worth.... I spoke with a CM about an hour ago who "appeared" to be in the know on the matter of operating hours and was, I believe, truly empathetic about our (November guests) situation. She said she has taken many calls inquiring as to the November schedule and after checking with her supervisors, told me what they told her. (PLEASE DON'T SHOOT ME--- THE MESSANGER)

Her response to me was, "in about two weeks."

<<< Ducking for cover

 

[PhotobearSam]

in 2 weeks....NNNNNNNNNNNOOOOOOOOOOOOOOOOOOOOOOOOO!!!!

 

[jodistar]

Waiting for NOV hours too! We are arriving in WDW on 10/30 for 7 days. Here is some sprinkle of Pixie Dust for November hour posting soon!

Hey - I'm arriving the same day as you for 8 days.....just wanted to share

I'm going crazy too for those hours. I really hope to see them by the end of this week.

 

[jodistar]

For what it's worth.... I spoke with a CM about an hour ago who "appeared" to be in the know on the matter of operating hours and was, I believe, truly empathetic about our (November guests) situation. She said she has taken many calls inquiring as to the November schedule and after checking with her supervisors, told me what they told her. (PLEASE DON'T SHOOT ME--- THE MESSANGER)

Her response to me was, "in about two weeks."

<<< Ducking for cover

Oh - I really hope they are wrong!