Disneyforus
Lover of all things Disney
- Joined
- Feb 17, 2007
- Messages
- 1,127
After several days, and numerous PMs and even phone calls to BC and BC's security I am sad to report that Bin #2 is missing again.
I want to let you know what happened not to place blame or point fingers but rather as a learning opportunity so this hopefully won't happen again.
The family who had bin #2 were ready to check out and running late so called bell services to have them come and pick up the bin as well as a crib they had used and bring the bin to the storage area...the family left/checked out with the intent that the bin would be picked up as requested....I can only assume that the reason bin #2 is missing, is because it was never picked up by bell services. The family is very sorry and never intended for the bin to not continue on.
So...take away points:
Do not rely on bell services to pick up the bin.
If you think you might have a problem getting the bin to storage on your checkout day, take it over the night before.
Remove all old labels and make sure the bin is labeled with the first and last name as well as check in date for the next family
If you are unable to pick up the bin, for whatever reason...please let me know so that we can arrange for the next family to ask for the bin with your name on it
The best way to pick up the bin is to go directly to bell services where the storage area is and ask for it, I don't recommend asking for it at the check in counter
If anyone else has any thoughts or ideas please let me know. The next person on for Bin #2 has already offered to start up a new one!
Thanks rhonda93!
I want to let you know what happened not to place blame or point fingers but rather as a learning opportunity so this hopefully won't happen again.
The family who had bin #2 were ready to check out and running late so called bell services to have them come and pick up the bin as well as a crib they had used and bring the bin to the storage area...the family left/checked out with the intent that the bin would be picked up as requested....I can only assume that the reason bin #2 is missing, is because it was never picked up by bell services. The family is very sorry and never intended for the bin to not continue on.
So...take away points:
Do not rely on bell services to pick up the bin.
If you think you might have a problem getting the bin to storage on your checkout day, take it over the night before.
Remove all old labels and make sure the bin is labeled with the first and last name as well as check in date for the next family
If you are unable to pick up the bin, for whatever reason...please let me know so that we can arrange for the next family to ask for the bin with your name on it
The best way to pick up the bin is to go directly to bell services where the storage area is and ask for it, I don't recommend asking for it at the check in counter
If anyone else has any thoughts or ideas please let me know. The next person on for Bin #2 has already offered to start up a new one!
