cakebaker
DIS Veteran
- Joined
- Jun 27, 2013
- Messages
- 9,554
C) ... Maybe the cast member made up a rule, maybe they were having a bad day, maybe they were new, maybe they misunderstood their training. Honestly, it amazes me that there not more cast member mistakes when you consider the vast number of them, and I suspect fairly high turnover.
Before anyone cancels BOG ADR's might be best to get at least one similar experience from another person.
Ed
I agree. A single experience does not a policy change make. I certainly wouldn't be canceling my adrs over it just yet.
It could very well be exactly what you suggest.
I think people should understand it's never been a guarantee but I wouldn't take a single report as proof that it won't happen it either.