We stayed in BLT #7508.
As for the hotel service itself, I'd have to concur with many people here that it had its share of flaws. This is just me focusing on the negatives now. There were many positives, but this is just my complaints with the room and hotel service.
First of all, we were supposed to have 2 adjoining studio rooms. They screwed this up, but we managed to get 2 rooms across the hall from each other, but a few floors down.
As for the room, like others said, the sliding bathroom door does not lock. This is especially a problem when my young nephews like to play with the doors, and we have our main doors jarred open now because they screwed up our reservations. Anyone walking in the halls could have heard my telling my 3 year old nephew to close the door until I was out of the shower.
The water pressure from the shower is insanely high. My nephews couldn't use it because it hurt them too much. We had to pour water in cups and shower them with that. I didn't have too much of a problem with it, except for when I had to wash my face. I just did that in the sink. I had the switch at the lowest pressure possible (before reverting to the spigot), and it was still fairly high.
The buttons on our TV and remote barely worked. I had to press them very hard and hold it for a few seconds in order to get it to work. This was especially annoying when trying to turn down the volume. Its rather hard to believe this would be a problem when the hotel hasn't even been open a year. Maybe they bought them all used?
Also, since we are not part of the
DVC, we were not allowed to go to the top floor, which is BS. Not to look around, not to eat, and not to drink. This only leaves the Contempo Cafe (with its limited, repeating menu) and The Wave (with its 1 page, extremely limited menu). Both are in the Contemporary, across the bridge. As for the bridge, I'll get to that later. They way they treated me when I told them I wasn't DVC made me feel like a second-class citizen.
The building is supposed to be locked for BLT guests only, but its really not. All the ground floor level doors required your card key to get in, and those doors are always closed. The door from the Contemporary bridge had a keylock, but 90% of the time, it was propped open. Also, the pool is supposed to be for BLT guests only. It had a gate with a keylock, but it was always open as well. On our way back from one of the parks, I saw a family in their bathing suits on the bus, that got off at the Contemporary with us. About a half hour later, I went down to the pool, and they were there. Don't think that this pool, and its awesome water slide are exclusive to BLT guests, because apparently, its not.
Also, the BLT itself has no restaurants (that I could get into at least), giftshops, or anything else to spend money on. The ice machines are only on certain floors, too (and our floor did not have one).
The studio room itself was very small. The kitchenette area shrinks the rooms size down about 8 ft. With the futon folded out, there's hardly any room to walk. Plus, you have to put all the cushions/pillows somewhere, and the footrest/trey compartment takes up space, too.
Also, as I mentioned above, the bus stop is shared with the Contemporary. The monorail doesn't go to HS, DTD, or AK, so you'll have to use the bus, which is now 4 resorts using 1 bus. If you stay til a park closes, be prepared to wait for a bus for a long time.
The kitchenette and bathroom sinks are in the same, tiny room, smaller than my closet. Good luck trying to have 2 people in there at once, especially in the mornings.
As for the bridge, it offers practically no sideways protection from the rain. The first part of it had some coverage for a couple of feet. Unfortunately, that's just on 1 side, and the rain was blowing in sideways from the other side. I got completely drenched on a covered bridge, and there was no other way to avoid it.
And probably the worst problem we had was with our luggage. They were supposed to take care of it when we left in the morning, but they didn't. We were struggling to check it in ourselves as the bus waited for us at the last minute. We ended up only getting half of our luggage when we arrived home. The rest didn't come until later that night, which the airline had to deliver. There were several others on our airline that also didn't get their luggage from WDW. I'm not blaming the hotel for us getting our luggage late when we arrived at the resort though. They said it would take 3 hours, but it took us 5. They said this was a rare occasion. However, when my father flew in a couple days later, it took his 4.5 hours to arrive. Once again, they said this was a rare occasion.
Now, enough of my complaining. I'll post pics of our view in another post, since I probably took up too much space complaining here.