BEYOND angry.

[Heather07438]

Thanks, all-- I feel better. I will keep hunting. ☺ I just needed to vent!

Goodluck. I’d mention it to the next broker and hopefully they’ll move ASAP so it doesn’t happen to you twice.

 

[DGaw4]

That is heartbreaking! So sorry and hope you will have better news to share soon!

 

[we"reofftoneverland]

Honestly, sounds like a lie. I seriously doubt that is feasible. I suspect they gave it to someone they wanted to give it to. I wouldn’t do business with them.

 

[MICKIMINI]

I can't tell if this is sincere, or sarcastic. This is my fourth resale contract, but even so..

Totally sincere!! I'm an old DVC member from 1996 and this morning just had DVC take a contract I am selling...anything can happen!

 

[UrsulaWantsYourSoul]

Yes if the two brokers were from the same company I would argue that it should be yours. If it was listed at two different companies it just sucks your agent wasn’t faster. That’s cool that they are looking for one to offer you before it gets listed. Hopefully it’s not for more $$ than the one you just offered. Glad you had this place of people who understand you to vent.

 

[RivShore]

My question is why would the seller have even entertained another offer when they already accepted the first one? I think some fault lies there too.

 

[Sandisw]

My question is why would the seller have even entertained another offer when they already accepted the first one? I think some fault lies there too.

I wonder if it was for more?? That would seem like the only way the brokers wouldn’t try to get it for the first buyer.

Until the contracts are signed, I think the seller had to have a good reason to not mention???

 

[Maistre Gracey]

Tha

My question is why would the seller have even entertained another offer when they already accepted the first one? I think some fault lies there too.

That was my question as well. How can you accept two offers at once?

 

[KAT4DISNEY]

My question is why would the seller have even entertained another offer when they already accepted the first one? I think some fault lies there too.

If they responded to both then one would think they would have mentioned it to the second agent but not enough details to know. We do know though that the broker had realized they had an offer agreed to first and that is what should stand. The broker mishandled this IMO by not telling the second buyer that there was a mistake and it was already sold.

 

[KAT4DISNEY]

Tha

That was my question as well. How can you accept two offers at once?

If it's full price offers you generally just get notified that it sold. Coming from the same broker I might have thought it was just a mix up and being told twice. Again, we'd have to have more info before I'd necessarily start blaming the seller. The broker is the one that is supposed to be getting paid to handle the deal.

 

[jo-jo]

I have no experience with resale, but that's awful. I would have had my next 12 trips planned five mins after I was told the points were mine.

Hope you find something even better.

 

[SleeplessInTO]

I’m so sorry this happened to you.
I would personally be asking why the contract was being sold to the second buyer, and not you.

 

[DonMacGregor]

Trying to get my head around this. You make an offer to the seller, Mr. DVC, through Agent A at Mickey's Resale Co., and it is accepted by the seller, Mr. DVC. Agent A decides to go grab lunch and have a smoke and leaves the paperwork on his desk.

Subsequently, Agent B, also an employee of Mickey's Resale Co., presents another offer to Mr. DVC, and he accepts this offer as well, knowing full-well that he just accepted the offer presented by Agent A earlier in the very same day.

This is wrong on so many levels. The seller accepted two different offers presented to him by two agents from the same company without raising a question as to what happened to the first accepted offer? He doesn't say anything to Agent B? Did he say something to Agent B, and Agent B pushed his deal through anyway?

Does Mickey's Resale Co. not have any protocols for locking in deals? What was the reason for waiting "to enter the information for a bit"? No communication between agents? There's no way the seller is going to go back to the first deal. The second one must have been a higher offer. Tell him the second deal is a no-go and he'll just walk.

 

[Rush]

I think in part this highlights an issue that can arise by the broker essentially representing both the seller and the buyer. Also, the use of email, verbal, and text communications, often fast paced, in lieu of formal offer documents, like done in other real estate sales.

Yes, the broker and seller should have done the right thing and stuck with the original offer, but I have to believe the other was higher, and maybe even so much as playing the original offer against the new interested buyer to get a better price for the seller. We recently were making offers, but didn’t have an agreement, when another interested party became known, we were both offered the opportunity to make our best offer. We lost out by $0.75, and in the end I’m glad we did. But it was clear both the broker and seller had a financial incentive and windfall (for lack of a better term) from having an additional buyer involved. I feel like a lot of this situation, and ours, came from the brokers true loyalty being to the seller. At best you can hope for is the sales associate you are working with is looking out for you as the buyer. It doesn’t make what happened here right, but I think it’s the reality these type of sales live in.

 

[JETSDAD]

Trying to get my head around this. You make an offer to the seller, Mr. DVC, through Agent A at Mickey's Resale Co., and it is accepted by the seller, Mr. DVC. Agent A decides to go grab lunch and have a smoke and leaves the paperwork on his desk.

Subsequently, Agent B, also an employee of Mickey's Resale Co., presents another offer to Mr. DVC, and he accepts this offer as well, knowing full-well that he just accepted the offer presented by Agent A earlier in the very same day.

This is wrong on so many levels. The seller accepted two different offers presented to him by two agents from the same company without raising a question as to what happened to the first accepted offer? He doesn't say anything to Agent B? Did he say something to Agent B, and Agent B pushed his deal through anyway?

Does Mickey's Resale Co. not have any protocols for locking in deals? What was the reason for waiting "to enter the information for a bit"? No communication between agents? There's no way the seller is going to go back to the first deal. The second one must have been a higher offer. Tell him the second deal is a no-go and he'll just walk.

It could be that they simply take the first full priced offer. When that offer comes in it is considered sold even prior to the seller being informed however in the meantime another agent also received a full priced offer and processed it first. The seller may not have ever been aware that there were two offers.

 

[Jelly563]

Either way, I would like to know what company is responsible because it is clearly a mistake that can be made again and I would rather not involve my family in similar risky behavior. I would simply avoid them. Sorry if that's too real

 

[DonMacGregor]

As others have said, the only thing we "know" is that "I am so sorry! I waited to enter the information for a bit on the contract, and another agent sold it.".

I think that eliminates some question as to culpability...

 

[Rush]

Either way, I would like to know what company is responsible because it is clearly a mistake that can be made again and I would rather not involve my family in similar risky behavior. I would simply avoid them. Sorry if that's too real

I don’t know for sure, but if my suspicion is correct I think you’d be pretty disappointed to know, as would I hope anybody on this board, if you catch my drift. With the limited info the OP offered, you can search for accepted offers and figure it out. If you choose to remove them from your search you’d really be limiting your options pretty dramatically. Then again, I could be completely wrong.

 

[princesscinderella]

It could be that they simply take the first full priced offer. When that offer comes in it is considered sold even prior to the seller being informed however in the meantime another agent also received a full priced offer and processed it first. The seller may not have ever been aware that there were two offers.

This might definitely be the case we did a full price offer on our AKV contract that we just closed on and the broker had disclosed to me that there were other offers on the listing but since we offered full price it was ours without ever contacting the sellers. The contract had only been listed for an hour at that point, but it was loaded and not worth haggling over.

 

[kes601]

Wow. Well, that was a great night for awhile. My perfect contract FINALLY came through after months of checking daily. Made an offer, seller accepted, waiting for the timeline-- celebrating with the family.

I receive an email four hours later.

"I am so sorry! I waited to enter the information for a bit on the contract, and another agent sold it."

Wow. I am so upset right now. Had to break the news to the family this morning.

Has anyone had this happen before, after you had been told that your offer was accepted?? So heartbroken!

We had this happen with what I am assuming the site is that you used. Because we had done the asking price the agent “assumed” all was good since the outside system was not showing another offer as of yet, but when he went to change the status he realized another offer had been put in already.