I have had a Kenmore He 3t for about 7 years. We bought them when the front loaders first became available. Do not buy one. We had several service calls when under warranty and since the warranty has been over we have many problems. Right now one of the protruding parts in the drum (1 of 3 that stick out to help clothes move around) has broken off, can't use it. A service call and repair will be about 700 dollars. DH just found last night a part that might work and he will try to fix it. 2. On all but one cycle, I get hot water even when choosing cold, and the builder to my house did not put in seperate turn off valves for H/C water, just one. 3. Small holes in our clothes periodically. My husband never believed me that the washer was doing this, after reading reviews this week, he now believes me.
Mold issue-leave door open and use only He powder, run vinegar through periodically. I used liquid for a while and it stunk. DH needed to take drum apart and found a child's sock down in the drain area. He found instr on website on how to do it.
If he can't fix it, I will be looking for a new one, so thanks for this thread, it looks like it will be the Samsung. Only good thing is I am off laundry duty, my wonderful Mother has been doing it.