After you check in and walk across the bridge a CM will ask if you've pre-ordered. Here is where the line splits. You will be directed to a short pre-order line that goes right to a dedicated cash register CM who will ask if there are any changes to your orders and will process your payment or dining credits.
The line for no pre-orders is a bit longer and takes much more time. When people get to the kiosks they scroll thru looking at the food choices, then this sometimes gets repeated with others in their party. This is where the time consuming hang up is that makes for a slow moving line, people looking at the pictures and discussing the food. After the kiosk order area you proceed to a bank of registers where CMs will process the payment.
We only did no pre-order once for our first visit there, way too long a wait!
Either way, once you've paid you find your own seats and get your own drinks and silverware. The food runners will bring out a cart with your order. Since they wait for your Magic Band (or the "rose" they give you at the register) to be still before they bring out your food don't linger in one spot too long or your food will come out before you are ready and seated. They assume when your RFID indicator stops moving around that you've found a table and that triggers your food delivery.
At the 30 day mark, there will be a link in your
MDE under your BOG reservation. You can take a look at what is offered, book or not, and can even change your order up to the time you check in and pay.