Bad encounter at IASW

[mefordis]

I really think the issue isn't the time- I'm sure we all don't have our itineraries planned around boarding boats or rides exactly at a certain time. It's the principle of the whole thing- are you going to let someone cut you, and then let someone else cut you, and then let a whole other big group do the same thing? Are you going to wait, for instance, 30 minutes for something like Space Mountain only to have a large group cut in front of you at the last second because they didn't want to wait, and pushed through you, perhaps even forcefully, to get to the front of the line?

It doesn't sound like it bothered anyone else but the OP. Maybe that tells us something right there. People with anger issues get riled up easily. They typical person (most of the people in that line) will let small things such as this slide, go on, and enjoy their day. Live longer too because of less stress, which is very stress is very damaging to the epidermis.

 

[TLSnell1981]

While that family may be completely in the wrong, something tells me there is more to this story.

Was there some tone in someone's voice in your party that immediately increased the likelyhood of an altercation, wasn't there anything else that may have been said by members of your party.

Must be it, so blame the victim?

If someone was that rude to me enough to scare my kids, I would have told the CM to call security...and then waited for them....people like that need to be taught a lesson...that kind of behavor is unacceptable.

I'm sorry this happened to the OP.....

Sadly, the OP did make that request.

I can let a lot slide, but I will not be bullied or threatened...especially in WDW. It's truly sad, Disney is encouraging bullies with their passive behavior. It's the same in other areas. They know Disney will do nothing.

 

[meggiebeth]

I would be really uncomfortable if I were the OP and some family members were waiting by the exit for me. I cannot understand why anyone would want to stir things up so much! I would be quite scared.

I would have probably complained on the day. I am certain Disney would have done their best to rectify the problem. I suppose one could think 'what difference does it make if it is only me complaining?' but on the other hand if everyone thought this no one would complain and nothing would get done about it.

It is always satisfying to think you have helped to improve someone else's holiday because you brought to light some big issues Disney needs to solve. I don't think anyone expects to come across this nonsense and atrocious behaviour in WDW.

We come from the UK so with flights the price is bumped up massively. We would hate to spend over $1000 a day on our once (or twice!) in a lifetime trip to America and then end up getting treated the same as you would by some disrespectful teenager back at home.

I am so sorry you had to experience this OP but I do think complaining is the right thing to do. No one should experience this on holiday in the most magical place on earth. xo

 

[Goofy's_Biggest_Fan]

So did security show up or not?

The OP was a little unclear. At first, she said that someone (a CM?) at the loading dock told her they would call security. In a later post, she said she asked that security be called. So I am assuming that the OP asked for security, and they told her they would call.

She gets on the boat (after insisting they separate her group from the abusive group). When she gets off, she said someone (a CM?) informed her mother that security had been called and were on the scene, speaking to the offenders. However, while security was talking to part of the abusive group, others of that group congregated at the exit for the purpose of harassing the OP's family.

I guess what I am really asking is, "Did the CM's lie to a guest about calling security?" That, to me, would reprehensible.

 

[Don Disney]

I teach them how to act by not cutting in line myself. I also teach them not to sweat the small stuff. I mean, they are cutting in line at a theme park. Big deal. The CMs don't even really care. You cannot be the enforcer. It's up to WDW to do that. They take a relaxed approach so the guests should as well.

I just don't care about this cause. Sorry. Someone delaying my turn on the ride for 30 seconds just isn't that big of a deal.

Now, if you are going to engage the group who is cutting, don't be surprised if they give you a little attitude back. I am very surprised that the OP thought a group of cutters were just going to allow her to take them to task without exchanging words. Let's face it. Nothing was accomplished except for her family ruining their day. If no words were exchanged and if she had shrugged it off, she would have gotten over it by the end of the ride, I'm sure.

Not trying to be the "enforcer",just won't stand idly by and tolerate that kind of stuff.Just that kinda guy-I don't mind standing up for those who won't or can't stand up for themselves-call it whatever you like. Medfordis? New Jersey? Medford Lakes seemed a bit docile to me;Great camping and swimming though.Take that type of attitude in Camden,and you'll be lucky to get home-had to stand up or get beat down in that neck of the woods-could'nt afford to let anyone push me around,so maybe that has something to do with it.AND I was a lot smaller then!

 

[dawnball]

Story from a trip 3 weeks ago. Was in line at PoTC, and the CM asks for a party of two. I raise my hand, and the CM asks everyone to step to the right to let us through. Everyone moved except one 10 year old, so I tapped him on the shoulder and he moved. As we go by, the father says "don't shove my kid"(I don't know how my tap became a shove in his eyes). You know what I did...I kept on walking and didn't even acknowledge him, as clearly he was looking for an altercation. I then went on to enjoy the rest of my day at MK.

I've been on the other side of this misconception before. All we saw was someone's hand/arm moving, and then the kid in question sort of jerked into motion. When you're tired (and some days at Disney, I'm tired before the park's been open an hour), it's easy to sort of half-see something and interpret it the wrong way.

Fortunately for me, I don't have to yell at strangers. If my kid takes that tap the wrong way, she's going to yell "DON'T TOUCH ME!" at the top of her lungs, in a tone you'd think belonged to an angst-ridden 15 year old, not a sweet little eight year old. Unfortunately for me, that reaction would mean we'd be heading back to the hotel before your ear stopped ringing.

As a rule, I don't touch strangers or like to be touched. But unless you inadvertently caused me pain, or appeared to have ill intent, I wouldn't say anything.

 

[Simba's Girl]

I have watched this thread and read all (I think) replies.

I agree with the others that there must have been more to this story than what has been stated here for it to have escalated to the level it did.

I do think it is wrong to line-cut, absolutely but I am not going to let it ruin my day or vacation. You go to an amusement park or anyplace where there are crowds and hot, tired people and things like that are going to happen. I am among those who say "just roll with it" and DO NOT let the bad behavior of others ruin your day/vacation.

I think the only thing I would say would be to my kids telling them that it was poor manners to line-cut.

I am curious about those who would say and or do something how they handle situations like being cut-off in traffic? Do they chase the people who cut them off? Do they honk? Do they call the police? Lets face it-being cut off in traffic happens, just like line cutters happen at amusement parks.

 

[pampam]

OP, I'm sorry this happened to you.

I know you started this thread 2 days ago, so maybe you are still unpacking, but did you report it to guest Services? What did they say or do?

 

[awilliams4]

Must be it, so blame the victim?

Wow, your ability to comprehend what I posted is pretty amazing. If you are going to take the time to post, try reading a little more slowing to what you are posting to. Where in any of my posts do I 'blame the victim'? In fact, you quoted a post where I even said it was the other family.

 

[Jessyk]

This is crazy. There are nutso's everywhere these days!

 

[cm8]

I teach them how to act by not cutting in line myself. I also teach them not to sweat the small stuff. I mean, they are cutting in line at a theme park. Big deal. The CMs don't even really care. You cannot be the enforcer. It's up to WDW to do that. They take a relaxed approach so the guests should as well.

To her, it wasn't small, it was life altering to her as well as her children

Yes, it's true that nobody goes looking to take part in a confrontation,
but I'll tell you what, if I see it happen to anyone,
I'm happy to be a witness to what happened and back up the injured party.
With so many cell phones, cameras, etc,
you'd think more people would be able to document this mess when it happens.

I commit to keeping my eyes open and looking out for my neighbor and supporting him/her.
That should fix the "they said, we said" problem.

If I see it, I'm likely to start shooting pictures or video first and ask questions later.
When in doubt, call security!
Yes, I guess I have a hard time minding my own business on this issue...
That being said, the safety of people is everyone's business.

 

[TLSnell1981]

Wow, your ability to comprehend what I posted is pretty amazing. If you are going to take the time to post, try reading a little more slowing to what you are posting to. Where in any of my posts do I 'blame the victim'? In fact, you quoted a post where I even said it was the other family.

Did I misunderstand? What were you trying to say?

 

[mefordis]

I would say if someone cuts in line and it bothers you that much, tell a CM. Don't take matters into your own hands, unless you want to risk being harassed by the offenders.