Vala
DIS Veteran
- Joined
- Jan 22, 2008
- Messages
- 3,517
I hope that still counts as highs and lows, my boyfriend says he's seen trip reports shorter than this. 
Highs
Stars N Cars parade.
I decided to chance it and stay in the autograph area although last time things got pretty manic. Was very much worth it.
I had brought some pictures to get signed and Gaston was totally over the moon. He didn’t speak much English (and my French is abysmal if I can’t concentrate, and boy did he make me lose concentration
), but we got along pretty well. In the end he told me he “really liked me” and even kissed me!
Emile from Ratatouille almost had to be physically removed because he wanted to see pictures and more pictures.
Meeting Remy and Emile.
For Emile, see above.
Remy was extremely happy that I was wearing one of his shirts, and when the CM with him pointed out I had a new pin too that they hadn't seen yet he was totally over the moon. After the 7th kiss I figured I better leave the scene before I got torn apart my too many kids pulling on my clothes.
Character Brunch at Inventions on Sundays.
A lot more full now than in March, but the food is delicious and I definitely got the best character interaction the whole trip there.
I was sitting next to another Chip and Dale fan and they spent ages with us, dancing and hugging and Dale even got Mickey and Minnie so I got a picture with all of them.
Lilo sat with me and checked out my pin book and so freaked on poor Stitch when she saw a pin of him smooching up to Arielle.
Meeting King Louie.
The poor soul was totally ignored at the Jamming Jungle Meet and Greet by most guests because he wasn’t signing. I had done a drawing to get signed by Baloo, but had made one for Louie too because I didn’t want him to feel left out. He was so happy, he decided to take me for a dance.
Characters out on Town Square and Main Street.
First time in several visits I’ve actually seen out characters there. Got autographs from Tweedle Dee, Tweedle Dum, Sheriff of Nottingham and Friar Tuck easily. Eeyore and Frollo were also around, but I had to rush for a reservation at Auberge. On Monday evening I saw Belle and Snow White out there signing.
Tarzan show.
Wow. Definitely not what I expected – I was more expecting Aladdin musical style show – but I loved it.
Met some really nice CMs this time.
I had the same CM looking after me both times in the Auberge and he was so endlessly sweet and helpful. Also a CM in a store gave me an ornament as a gift when I could name the character on it.
Some CMs were actually making an effort to control the scrums.
For Stitch one of them saw me standing there for a while with kids pushing in all the time, and then he told Stitch to come over to me and see his “special friend” because I was so patient.
Also Jack Sparrow’s handler specifically told him to please take one last photo with me because I had been waiting so long and people just kept pushing in.
Crowds
I was expecting the worst seeing it was Bastille Day Weekend, but the crowds were nowhere as bad as in March.
Lows
Rude people.
And there I thought March was bad.
Some mom called me a name I can’t repeat on a family forum in what seemed to be her native language because I didn’t move away from Friar Tuck quickly enough when her daughter was already running up to him.
They were gone quite quickly when I replied to her in her own language. Obviously she thought she was safe because I had spoken English and she thought I didn't understand.
After Remy was so nice to me I came back to the hotel that day to find out that someone had done several squiggles with their pen on my shirt. Definitely looks like it was done on purpose – doodles don’t usually happen when you accidentally brush against someone! With all that tugging and pulling going on I guess I didn’t realize this was happening.
When I was waiting to meet Stitch several parents told their kids to squeeze in front of me because I was “just an adult”. One mom even told her daughter to kick me in the hollow of my knee to make me move!
Sunday I was keeping a really nice family company for the parade. They had 2 boys, 4 and 5, and had been sitting on the curb for a while. They saw my camera and we agreed it was fine that I was standing behind the kids. In comes a maybe 10 or 12 year old girl. She was taller than me, but I am pretty Pooh sized. She says “excuse me” and we move so she can squeeze through, thinking she just wants to cross the street. She squeezes through, but stays on the curb and stands in front of the boys! I asked her what she thought she was doing – no reply. The mom of the boys told her to move. No reaction. I told her to move. She replies: “I just want to go over the street.” Well, then go and don’t park your butt in front of kids who are half your size!
She finally went back to the other end of the crowd after the family’s father had returned and she realized he wouldn’t let go either. In the end the three of us pretty much walled the boys in so this wouldn’t happen again, and the next person who genuinely wanted to cross the street had to look for another place.
Special mention: inconsiderate people.
The Tarzan show. When I saw the ropes it was clear to me that there would be some aerial action and I specifically set my camera not to use flash. Because you know, people doing artistic stuff in scary heights + camera flashlight goes off in the wrong moment = potentially life threatening for the artists. Still flashes were going off everywhere. It’s a complete mystery to me why there wasn’t even a request “no flash photography!”
Bad parenting.
When did parenting get out of fashion? Friday night when waiting for Fantillusion a kid spit at me repeatedly. I asked him to stop. He didn’t. I asked the parents to do something. “I don’t understand.” I ended up having to move to a different spot.
Friday when waiting for the parade a kid started jumping up and down the curb, trying to do some spectacular landings. With the parade maybe 15 meters away that is. Two CMs asked him to stop. He took it up again as soon as they were around the corner. In the end he landed wrong. Understandably he started wailing. Would the parents go and move him, look after whatever he had injured (I couldn’t see if something serious happened)? No, they wanted to watch the parade apparently and didn’t care that their son was crying for over ten minutes, irritating other kids around and seriously distracting people.
Kids were running up to characters everywhere. In Auberge it was at least a dozen kids the first day. And parents were actively encouraging this. I understand a kid getting excited “OMG Mickey!” and running. But parents telling them to follow the characters because “they will spend some more time with you then”? Not cool.
Disney Dining Reservation hotline.
And calling this “low” is an understatement, that’s in the epic fail category.
I made three reservations on the phone to take advantage of the Fast Pass Offer for AP holders. Later I cancelled one of those and switched to another restaurant, and in a third call I made a fourth one.
Exactly one of those reservations was in the system. It was the one I had changed, but it was in the system with the old dates!
I am not sure what I am expected to do there. I had them spell my name back to me and asked them to look up the first three reservations when I called again, and they still tell me it is not in the system.
Café Mickey.
Horribly disappointed. First they kept telling me: “you have no reservation.” We have gone to Café Mickey four times since March, and the only time they had a reservation was when we had booked the breakfast through Hotel Cheyenne with our travel booking. The other three times it had also disappeared. So yeah, this wasn’t new and I actually had a list of all three misspellings they had done before with me. No dice.
They only let me in after they realized I was only one person (and the tone “oh, it’s only you?” was very, very “OMG you sad person!” like) and no, I wasn’t going to move anywhere. I was seated, but service was atrocious. Last time the wait staff was hovering over me all the time trying to get me out fast, but this time I was completely ignored. I was in there three hours in the end! The only reason I didn't complain about that was because it was pouring outside and hey, at least I was in a dry place.
Unfortunately the characters did the same as staff did and ignored me. After Tigger, Pluto, Eeyore and Chip and Dale all walked past me – Mickey was the only one to come and stop – I politely asked for the character manager. I mean, I was waving and smiling and had camera and autograph book out, plus some pictures I wanted signed. What more should it need? Adults want to meet characters too.
The character manager came over, I explained to her what happened and she actually had the guts to ask me: “Is this a problem?” Umm… yes, it is. A pretty big one actually. She then turned around and left without a word!
The situation was somewhat solved by Goofy who had apparently witnessed it. It did appear to me he must have noticed that I was almost at my breaking point, kept me company for a while ushering all kids off and signed a really nice inscription on my autograph too. He even got back Chip and Dale for me. Unfortunately Eeyore and Pluto had already disappeared.
I tried to complain at City Hall, but they told me they are not responsible for Café Mickey. So if someone has a contact e-mail where to address this issue, please let me know. I will try the main Disney e-mail too, but seeing I still have no response from my March e-mail I doubt I will get anywhere there.
The new “organised” meet and greets.
I am seriously beginning to think that whoever decides on the set up for these is mortally allergic to organised lines.
The Jamming Jungle line worked just fine and quite fast and it never took more than 15 minutes. The African drummers were a nice touch, although that stand was set up way too close to the line for my taste. I had a headache after spending 20 minutes in that area.
Aladdin? The CMs somewhat tried to organise a line going around a taped line on the ground. Problem was people kept pushing in and nobody stopped them.
Alice? One big free for all.
Worst thing happened on Monday morning, when they had actually set it up quite nicely. Tweedle Dee and Tweedle Dum were standing next to the red chair, line going in one side, you sat down on the chair between them, line going out the other side. Moved fast, quickly, everyone happy – besides their handler. For some reason she decided it wasn’t working, grabbed Dee and moved him in front of the tea table. Now there was a scrum around Dee and those people again were pushing in the still existing line for Dum. The bruises I got from the tea table are pretty impressive.
Treatment of adults when wanting to see characters.
I’ve mentioned the being ignored at character meals thing already. But also when I was at the “Meet the Disney Stars” thing I was twice physically pushed back when I was just standing there patiently waiting in some distance and kids were pushing in who had just run up to the character in question. I wasn’t even close to crowding the character (there were still three or more kids in front of me) and I took a lot of care not to get too close to any kids. Makes you feel really, really loved.
Inconsistency in character behaviour.
I do absolutely understand that signing autographs can be somewhat difficult with the costumes. Case in point Stitch and his claws. But as far as I know this is part of the character training. So if Stitch can’t sign yet maybe he needs some more training. I was completely dumbstruck when Stitch (who has always signed for me without a problem) suddenly started signalling he couldn’t sign because of his claws. Some kids were really confused too. Same happened again with the Incredibles and Hook. Signed one day but not the other.
Language problem.
It wasn’t that bad with the CMs this time, or maybe I met the right people for a change. But I was quite surprised when meeting Alice and it turned out she only spoke French. That may be me, but shouldn’t face characters at least have some basic knowledge in a second language?
Maintenance.
I have tried a couple of restrooms all over the park, all flooded and that was not due to the rain.
Half melted ice cream almost everywhere on Friday, attracted a lot of wasps and other critters that I wasn’t even sure about. At least I know now that I am not allergic to wasp stings.
Also thanks to the partially heavy rain some surfaces were quite dangerous. I guess at least the puddles made the wholes in the ground easier to see. I was quite floored that comte des fees (sorry, I never remember the French name... they'll always be the Storybook Land boats to me
) was running in when it was pouring. That's the first ride Disneyland Anaheim closes because of slippery surfaces, and they don't have this moving thing when you get in the boats.
The not so nice CMs.
For once a character had a handler and I asked if he’d take a picture for me. No reaction. So I asked again, this time in French. CM snapped at me “I heard you the first time.” Umm… any indication you did would have been nice, would not have been the first time someone hadn’t understood English.
The Café Mickey story I have mentioned above.
Then I was walking past the Armageddon entrance suddenly someone tapped on my shoulder and when I turned around pulled on my pin lanyard. Turned out it was a CM who was curious about my pins. Again I may be mistaken, but I am pretty sure that was not the proper etiquette.
Also I was refused more than one pin trade with a comment “oh I can’t trade you that, this pin belongs to me.” I am sometimes wearing a keeper lanyard too, but I don’t mix it with my trading pins.
Early Morning Entry
4 rides open. Enough said I think.

Highs
Stars N Cars parade.
I decided to chance it and stay in the autograph area although last time things got pretty manic. Was very much worth it.
I had brought some pictures to get signed and Gaston was totally over the moon. He didn’t speak much English (and my French is abysmal if I can’t concentrate, and boy did he make me lose concentration

Emile from Ratatouille almost had to be physically removed because he wanted to see pictures and more pictures.

Meeting Remy and Emile.
For Emile, see above.
Remy was extremely happy that I was wearing one of his shirts, and when the CM with him pointed out I had a new pin too that they hadn't seen yet he was totally over the moon. After the 7th kiss I figured I better leave the scene before I got torn apart my too many kids pulling on my clothes.

Character Brunch at Inventions on Sundays.
A lot more full now than in March, but the food is delicious and I definitely got the best character interaction the whole trip there.
I was sitting next to another Chip and Dale fan and they spent ages with us, dancing and hugging and Dale even got Mickey and Minnie so I got a picture with all of them.
Lilo sat with me and checked out my pin book and so freaked on poor Stitch when she saw a pin of him smooching up to Arielle.

Meeting King Louie.
The poor soul was totally ignored at the Jamming Jungle Meet and Greet by most guests because he wasn’t signing. I had done a drawing to get signed by Baloo, but had made one for Louie too because I didn’t want him to feel left out. He was so happy, he decided to take me for a dance.
Characters out on Town Square and Main Street.
First time in several visits I’ve actually seen out characters there. Got autographs from Tweedle Dee, Tweedle Dum, Sheriff of Nottingham and Friar Tuck easily. Eeyore and Frollo were also around, but I had to rush for a reservation at Auberge. On Monday evening I saw Belle and Snow White out there signing.
Tarzan show.
Wow. Definitely not what I expected – I was more expecting Aladdin musical style show – but I loved it.
Met some really nice CMs this time.
I had the same CM looking after me both times in the Auberge and he was so endlessly sweet and helpful. Also a CM in a store gave me an ornament as a gift when I could name the character on it.
Some CMs were actually making an effort to control the scrums.
For Stitch one of them saw me standing there for a while with kids pushing in all the time, and then he told Stitch to come over to me and see his “special friend” because I was so patient.
Also Jack Sparrow’s handler specifically told him to please take one last photo with me because I had been waiting so long and people just kept pushing in.
Crowds
I was expecting the worst seeing it was Bastille Day Weekend, but the crowds were nowhere as bad as in March.
Lows
Rude people.
And there I thought March was bad.
Some mom called me a name I can’t repeat on a family forum in what seemed to be her native language because I didn’t move away from Friar Tuck quickly enough when her daughter was already running up to him.

After Remy was so nice to me I came back to the hotel that day to find out that someone had done several squiggles with their pen on my shirt. Definitely looks like it was done on purpose – doodles don’t usually happen when you accidentally brush against someone! With all that tugging and pulling going on I guess I didn’t realize this was happening.
When I was waiting to meet Stitch several parents told their kids to squeeze in front of me because I was “just an adult”. One mom even told her daughter to kick me in the hollow of my knee to make me move!
Sunday I was keeping a really nice family company for the parade. They had 2 boys, 4 and 5, and had been sitting on the curb for a while. They saw my camera and we agreed it was fine that I was standing behind the kids. In comes a maybe 10 or 12 year old girl. She was taller than me, but I am pretty Pooh sized. She says “excuse me” and we move so she can squeeze through, thinking she just wants to cross the street. She squeezes through, but stays on the curb and stands in front of the boys! I asked her what she thought she was doing – no reply. The mom of the boys told her to move. No reaction. I told her to move. She replies: “I just want to go over the street.” Well, then go and don’t park your butt in front of kids who are half your size!

Special mention: inconsiderate people.
The Tarzan show. When I saw the ropes it was clear to me that there would be some aerial action and I specifically set my camera not to use flash. Because you know, people doing artistic stuff in scary heights + camera flashlight goes off in the wrong moment = potentially life threatening for the artists. Still flashes were going off everywhere. It’s a complete mystery to me why there wasn’t even a request “no flash photography!”
Bad parenting.
When did parenting get out of fashion? Friday night when waiting for Fantillusion a kid spit at me repeatedly. I asked him to stop. He didn’t. I asked the parents to do something. “I don’t understand.” I ended up having to move to a different spot.
Friday when waiting for the parade a kid started jumping up and down the curb, trying to do some spectacular landings. With the parade maybe 15 meters away that is. Two CMs asked him to stop. He took it up again as soon as they were around the corner. In the end he landed wrong. Understandably he started wailing. Would the parents go and move him, look after whatever he had injured (I couldn’t see if something serious happened)? No, they wanted to watch the parade apparently and didn’t care that their son was crying for over ten minutes, irritating other kids around and seriously distracting people.
Kids were running up to characters everywhere. In Auberge it was at least a dozen kids the first day. And parents were actively encouraging this. I understand a kid getting excited “OMG Mickey!” and running. But parents telling them to follow the characters because “they will spend some more time with you then”? Not cool.
Disney Dining Reservation hotline.
And calling this “low” is an understatement, that’s in the epic fail category.
I made three reservations on the phone to take advantage of the Fast Pass Offer for AP holders. Later I cancelled one of those and switched to another restaurant, and in a third call I made a fourth one.
Exactly one of those reservations was in the system. It was the one I had changed, but it was in the system with the old dates!
I am not sure what I am expected to do there. I had them spell my name back to me and asked them to look up the first three reservations when I called again, and they still tell me it is not in the system.
Café Mickey.
Horribly disappointed. First they kept telling me: “you have no reservation.” We have gone to Café Mickey four times since March, and the only time they had a reservation was when we had booked the breakfast through Hotel Cheyenne with our travel booking. The other three times it had also disappeared. So yeah, this wasn’t new and I actually had a list of all three misspellings they had done before with me. No dice.
They only let me in after they realized I was only one person (and the tone “oh, it’s only you?” was very, very “OMG you sad person!” like) and no, I wasn’t going to move anywhere. I was seated, but service was atrocious. Last time the wait staff was hovering over me all the time trying to get me out fast, but this time I was completely ignored. I was in there three hours in the end! The only reason I didn't complain about that was because it was pouring outside and hey, at least I was in a dry place.

Unfortunately the characters did the same as staff did and ignored me. After Tigger, Pluto, Eeyore and Chip and Dale all walked past me – Mickey was the only one to come and stop – I politely asked for the character manager. I mean, I was waving and smiling and had camera and autograph book out, plus some pictures I wanted signed. What more should it need? Adults want to meet characters too.
The character manager came over, I explained to her what happened and she actually had the guts to ask me: “Is this a problem?” Umm… yes, it is. A pretty big one actually. She then turned around and left without a word!
The situation was somewhat solved by Goofy who had apparently witnessed it. It did appear to me he must have noticed that I was almost at my breaking point, kept me company for a while ushering all kids off and signed a really nice inscription on my autograph too. He even got back Chip and Dale for me. Unfortunately Eeyore and Pluto had already disappeared.
I tried to complain at City Hall, but they told me they are not responsible for Café Mickey. So if someone has a contact e-mail where to address this issue, please let me know. I will try the main Disney e-mail too, but seeing I still have no response from my March e-mail I doubt I will get anywhere there.
The new “organised” meet and greets.
I am seriously beginning to think that whoever decides on the set up for these is mortally allergic to organised lines.
The Jamming Jungle line worked just fine and quite fast and it never took more than 15 minutes. The African drummers were a nice touch, although that stand was set up way too close to the line for my taste. I had a headache after spending 20 minutes in that area.
Aladdin? The CMs somewhat tried to organise a line going around a taped line on the ground. Problem was people kept pushing in and nobody stopped them.
Alice? One big free for all.
Worst thing happened on Monday morning, when they had actually set it up quite nicely. Tweedle Dee and Tweedle Dum were standing next to the red chair, line going in one side, you sat down on the chair between them, line going out the other side. Moved fast, quickly, everyone happy – besides their handler. For some reason she decided it wasn’t working, grabbed Dee and moved him in front of the tea table. Now there was a scrum around Dee and those people again were pushing in the still existing line for Dum. The bruises I got from the tea table are pretty impressive.
Treatment of adults when wanting to see characters.
I’ve mentioned the being ignored at character meals thing already. But also when I was at the “Meet the Disney Stars” thing I was twice physically pushed back when I was just standing there patiently waiting in some distance and kids were pushing in who had just run up to the character in question. I wasn’t even close to crowding the character (there were still three or more kids in front of me) and I took a lot of care not to get too close to any kids. Makes you feel really, really loved.
Inconsistency in character behaviour.
I do absolutely understand that signing autographs can be somewhat difficult with the costumes. Case in point Stitch and his claws. But as far as I know this is part of the character training. So if Stitch can’t sign yet maybe he needs some more training. I was completely dumbstruck when Stitch (who has always signed for me without a problem) suddenly started signalling he couldn’t sign because of his claws. Some kids were really confused too. Same happened again with the Incredibles and Hook. Signed one day but not the other.
Language problem.
It wasn’t that bad with the CMs this time, or maybe I met the right people for a change. But I was quite surprised when meeting Alice and it turned out she only spoke French. That may be me, but shouldn’t face characters at least have some basic knowledge in a second language?
Maintenance.
I have tried a couple of restrooms all over the park, all flooded and that was not due to the rain.
Half melted ice cream almost everywhere on Friday, attracted a lot of wasps and other critters that I wasn’t even sure about. At least I know now that I am not allergic to wasp stings.
Also thanks to the partially heavy rain some surfaces were quite dangerous. I guess at least the puddles made the wholes in the ground easier to see. I was quite floored that comte des fees (sorry, I never remember the French name... they'll always be the Storybook Land boats to me

The not so nice CMs.
For once a character had a handler and I asked if he’d take a picture for me. No reaction. So I asked again, this time in French. CM snapped at me “I heard you the first time.” Umm… any indication you did would have been nice, would not have been the first time someone hadn’t understood English.
The Café Mickey story I have mentioned above.
Then I was walking past the Armageddon entrance suddenly someone tapped on my shoulder and when I turned around pulled on my pin lanyard. Turned out it was a CM who was curious about my pins. Again I may be mistaken, but I am pretty sure that was not the proper etiquette.
Also I was refused more than one pin trade with a comment “oh I can’t trade you that, this pin belongs to me.” I am sometimes wearing a keeper lanyard too, but I don’t mix it with my trading pins.
Early Morning Entry
4 rides open. Enough said I think.