Last May we arrived to Pop quite late at night (midnight?) and while we had done the online check in, we never received a notification that our room was ready so we went to the front desk. They ended up giving us a really great room. I have a feeling it was a preferred room, but not really sure. We were in the 60's building, facing hourglass lake, first/ground floor. We were on the side where we could look out our room and see the line for the Skyliner! It was an absolutely perfect spot.
- Were we given a preferred room without paying for it?
- I would love to book the same room (roughly) again (and would be willing to pay for it), but unsure how to request this. If I pay for a preferred room I don't want a pool view room or a room close to the food court. I only want a preferred room so it's in this location. Ground floor isn't so important, but facing hourglass lake is! Is there a way to request this?
Thanks!