Back from a recent BLT stay

[wendow]

We were there less than two weeks ago, and it was our 3rd stay at BLT (and our 20th wedding anniv trip). I've loved staying there, and it was right at the top for us as far as favorite resorts go. So much so that I have hesitated to post this. It's like I don't want to say it but I need to. SO here goes...

While we had a wonderful, magical time at WDW, I was very disappointed in BLT. We have only been in a 1-bed prior, and this trip we were in a studio. So the size difference was significant but I knew that going in. What bothered me so much was the condition of the room. It was bad. Dirty carpet that I immediately felt I needed to vacuum. A dirty towel left in the bathroom from previous guest making me think the room had not been cleaned well. Bulbs out in the bathroom. Exposed can light in the bathroom to where you could just see up into the open ceiling. Scratches and marks (lots!) on the drawer fronts. The sofa had definitely seen better days. The mattress was so poor on the bed that my dh had to sleep on the sofa bed so I could sleep in the middle of the bed. Otherwise, you would spend all night feeling like you would roll off. There was also a smell that I could not place. I noticed it every time we entered the room but then I would get used to it. It wasn't a good smell but wasn't awful either.

There are probably other things I am forgetting. I've tried not to dwell on it as I want to have good memories from the trip, and this was likely our last chance to stay there.

I know some will say I should have contacted housekeeping or asked to change rooms. But here is the deal, we were staying on rented points. I know I have read things on here before about owners having to pay a fee if they ask to change rooms (or something like that??) and I certainly did not want to cause any problems for the owner we rented from. If I owned DVC or was paying cash, I'd have been downstairs very quickly making them move us. However, in this case, I just did not feel I could.

 

[jimmytammy]

I am sorry you had a bad experience at BLT. We have stayed there twice in 1 beds and loved it. Give it some time, stay at other resorts then give it a go at BLT again, in hopes the experience will help you fall in love with it all over again

 

[disneynutz]

Room issues as a renter are handled no differently than any other room stay. You should have contacted management and if a room was available they may have moved you. The owner would not have to pay anything for them to address the room issues.

You should let Bob Iger know about the issues.

Bill

 

[wendow]

Room issues as a renter are handled no differently than any other room stay. You should have contacted management and if a room was available they may have moved you. The owner would not have to pay anything for them to address the room issues.

You should let Bob Iger know about the issues.

Bill

Thanks for clarifying that the owner would not have been charged a fee. I thought I had read something to that effect on here.

 

[disneynutz]

Thanks for clarifying that the owner would not have been charged a fee. I thought I had read something to that effect on here.

Additional info:

If you are moved because of a room issue, no charge.

If you as a renter or anyone else enters a room and later decides that you don't like the view and request another room, a cleaning fee may be billed. The bill is added to your room bill just like any room charge. You are responsible for the room bill, not the owner.

Bill

 

[wendow]

Additional info:

If you are moved because of a room issue, no charge.

If you as a renter or anyone else enters a room and later decides that you don't like the view and request another room, a cleaning fee may be billed. The bill is added to your room bill just like any room charge. You are responsible for the room bill, not the owner.

Bill

Thank you, that is what I was thinking of. And good to know, it would just be charged to us, and not the owner.