Awesome Service by Nintendo!!

[LIFERBABE]

Wanted to give Nintendo a for honoring 1 year warranty on my sons DS Lite. He received it for Christmas and in March it stopped charging or powering on. My son thought he was done for. I called the number on the back of the unit and told them the issue. Nintendo emailed a UPS label to me and a week later they returned the game fixed!!

No co-pay, shipping fee, etc.

My niece purchased a Wii for her son for Christmas and in the excitement they could not find the Sports disc. She never saw it. She called Nintendo and they sent her 1 out immediately.

So we are both very happy Nintendo customers

 

[amjg]

Three of my kids received Nintendo DS Lites for Christmas as well. One stopped powering on and we had it replaced within 3 days with advance replacement progam from Nintendo. Then shortly after we received it the hinge broke. They replaced that one as well no charge. Then another one of our system's hinges broke and they also replaced that one free of charge. They were very nice about it. She informed me that they do not usually cover the hinges but she offered to do it free of charge. I was fully expecting to pay for the repair.

This was probably the fastest and easiet repair we have ever had on anything.

 

[mzlee]

I have to give kudos to them also for replacing my son's Nintendo DS with no problems. I also have to give kudos to Sony for replacing his PSP earlier this year and Microsoft for replacing his XBOX last year. The process for all was very simple as they send you a postage paid box to return defective item and then send you a new one.