
I am so angry. My docs were delivered today, to my old address. Not only were they delivered to the wrong address, they had Jennifer's name on the package and not mine. So, even if I had tried to go and pick it up, I couldn't because my name isn't even on it.
I have DU as TA and I was given this song and dance about how although, Disney has my correct address, that they sent it to the "alternate" address that I had given them, them being the the TA not
DCL, which happens to have been my old address. I never gave them an "alternate" address. DU asked me where should we have the docs sent. I said send mine and Azaria's to me and send Jennifer's hers. Well, I was told that they had to go to all of us individually or to one address only. They could not send two to one address and one to another address.
That is when I told her to send them all to me. That of course, was before we moved. Now, I tried to change my address online with DU, but could not see where to do that. So, I changed my profile at DCL and on my current reservation during the online check-in.
I think that there was some miscommunication between DU and DCL. But, I also think that this TA is not taking any responsibility at all. Now I know that I needed to email the TA with my current address, but didn't know that at the time. I fiqured since DCL were sending the docs out and I had change all of my info with them, then I was good to go.
But, eventhough DU could see that my address had changed, they did not bother to change this "alternate" address they had down for me. So, that is the address that they gave DCL. But how the names got messed up, I have no idea.
I no it's no big deal about the documents. But as someone has said here, it just makes it seem more real and fun.
Just wanted to vent.