It's stories like this that erase 10 positive trip reports from my mind.
Absolutely. And IMO it *should*.
A good trip is good. It's how it is supposed to go. Disney used to pride itself on making great vacations, so a good trip should be expected. Not out of the ordinary.
This BAD stuff happening SHOULD stand out. It should make people sit up and say "that's not right".
That's decent compensation for their trouble.
Hmm. "they have received extra mugs, fast passes, free night, and one extra park day. "
Something like $24 worth of mugs, free FPs, what, $10 or $20 for the free day each depending on how much that costs now...and one night at a *value* resort? Doesn't seem right to me.
...They finally had to "rebook" us because it was so messed up. ...In a mere 24 hours I had accrued enough $750 nightly room charges, plus county taxes, to add up to almost 6K.
I think we should start threads every day entitled "don't let them rebook your DVC vacation!"
It just causes weirdness. In our case it actually was OK because we had no points left to take, so points going into holding and then coming out wasn't an issue. It could not happen so it didn't. (but the process that led them to rebook was part of 2 hours DH spent at the front desk, while the rest of us were at the pool for the only sunny part of that day, while trying to sort out a DIFFERENT issue so we could be compensated for it)
But other times, it's just awful.
And in YOUR case you've just shown the problem with how vague the purpose of putting a CC down is. I think this vagueness was run into on a post on "themeparks" the other day, where someone had used a CC to pay for a reservation, then the people staying were invited to have a BOG lunch FP+, and instead of it letting them charge what they wanted to charge, it charged the CC that had been used to pay for the room. Because that's what it seems BPG FP+ lunches, do, they charge to the card used in other transactions. Now often that's not really noticed, because we tend to use the same card for charging to the room as we did to pay for trips. But this poster noticed it because it was HER card, but her grown child's vacation with his wife.
So now you're being charged on the card you set up for charging TO the room, and the account is being charged FOR the room, when points should be getting used. I think it's a real problem.
I have been a defender of FP+ , But this is not a FP issue but aMDE/MB issue.
But it's all the same, and that's the problem. They are trying to do a "one stop shopping" thing, but they are both failing and succeeding. The failing part is that when something falls it seems like everything else does, too. Before, if my card got partially messed up and I couldn't get FPs, it didn't ALSO keep me from entering the parks. Because I have had an AP when we go to WDW, before, that wasn't part of my KTTW, so if my KTTW card went weird it didn't keep me out of the parks. If my AP got weird it didn't keep me out of my room. It was separate so it was simple.
They got the idea that it should all be even MORE connected, so they did all this, and whether it's the way it's supposed to be or just because they are hiring 19 year old very very low-paid interns who won't say anything negative because they are doing this to get their foot in the door, I don't know.
When it's good, it's good and to be expected (it's not even "very very good", because Disney is *supposed to be good* at minimum). But when it's bad it's really really bad.
Kudos to him! I hope it all turns around for them by end of their stay. 
Sure hope things get worked out for you, too! Come on Disney, get it together!
