I'm joining in -sharing my resort changing tale.
It all started with a bounce back booking i made during our Christmas trip. I had hoped to booked
Free Dining in August 2015, taking DD and her friend for their Grad trip. By the time Dec rolled around, the bounce back was a room only offer, which I booked: 2 rooms at ASMo.
When the
Free Dining offer arrived at the end of April, I was all set to try and change to that offer. As with so may, I suffered through the issues of technical difficulties, being on hold for hours etc. By that evening, I was at ASMu Family Suite for Free dining. Not what I wanted with two teenage girls but it was doable.
I kept going back to the WDW site, trying to get two rooms at one of the values who were offering FD. Never any availability- then I thought, since we're flying with Southwest, why not check a different time frame - by one day! BAM! Found availability at POP - 2 stand pool rooms! Got the booking, changed the flight and all is right in my planning!
Until last night, when I did the inevitable: I checked the site again - and BAMx2... I found ASMu - preferred available. I called 4x and spoke to 4 different CM's. The first one took a hour and was able to make the change but I waffled and said "thank you" but wanted to check with the family. Once I did, none of the three next CM's could make it work: one couldn't see availability, two of them could only see one room.
But I knew what to do ... call back in the morning!
I called back this morning and the CM had it changed in under 5 minutes! Preferred rooms at ASMU! I couldn't be more happy!!!
I really need to stop checking that site!