Applying Deposit to another cruise?

[VLee]

If I paid part or all of the deposit with Disney gift cards, can this amount be moved forward to another cruise if I have to cancel? I do not really want a refund at this point. And I am not sure of the exact gift card that was used. We have unexpected bad news concerning my mother's health. Our balance is not due until March 1.

 

[PrincessShmoo]

If I paid part or all of the deposit with Disney gift cards, can this amount be moved forward to another cruise if I have to cancel? I do not really want a refund at this point. And I am not sure of the exact gift card that was used. We have unexpected bad news concerning my mother's health. Our balance is not due until March 1.

If you want to move to another cruise, it's a cancellation and re-booking. You would be refunded the monies you've paid to the first cruise, and must put a "new" deposit down.

Unfortunately, the method of payment used for the cancelled cruise will be refunded to the same method of payment. You'd have to call DCL to see if you can work out what's to be done, if you didn't keep the gift card you used for the deposit.

Sometimes, the person cancelling/rebooking can make it work so that it seems like the deposit and any other payments are just moved to another cruise, but it's really a cancellation/refund/rebooking (new payment) situation.

 

[VLee]

PrincessShmoo.....thanks for your response. I was not sure if policy had changed on this. I know before several years ago, I paid the deposit with a credit card and when I "rebooked", the deposit moved along with the rebooking. I never got a refund on the credit card--it was applied to the next cruise.

 

[Expatriat]

PrincessShmoo.....thanks for your response. I was not sure if policy had changed on this. I know before several years ago, I paid the deposit with a credit card and when I "rebooked", the deposit moved along with the rebooking. I never got a refund on the credit card--it was applied to the next cruise.

I have always been able to do this, most recently earlier this month. I never say "I'd like to cancel." I phrase it as "I'd like to switch to a different cruise date and transfer my current deposit to the new date if possible please, instead of getting a refund." They have always done it with no problem. They only need to ask their supervisor so you have to hold for a few moments as I believe it's the supervisor who does it. No problem.

 

[cruiser21]

If I paid part or all of the deposit with Disney gift cards, can this amount be moved forward to another cruise if I have to cancel? I do not really want a refund at this point. And I am not sure of the exact gift card that was used. We have unexpected bad news concerning my mother's health. Our balance is not due until March 1.

I've changed cruises around hundreds of times I've never had to cancel and rebook. Infact they will ask you if another date will work better for you. The last thing they want you do is cancel. We used to be able to move dates online ourselves, but now you have to call. The only time I've had to get a surpervisor is if I was transferring money to a completely different booking. Like moving a deposit to GT rate or something of that nature.

 

[VLee]

Expatriat,
I booked onboard originally and transferred to a TA within a few days, so I am assuming the TA would be the one for me to contact for transfer.

 

[PrincessShmoo]

Expatriat,
I booked onboard originally and transferred to a TA within a few days, so I am assuming the TA would be the one for me to contact for transfer.

That's correct.

 

[Expatriat]

Expatriat,
I booked onboard originally and transferred to a TA within a few days, so I am assuming the TA would be the one for me to contact for transfer.

Yes. Just be sure to never mention the word "cancel," even to the TA. Always ask to change your sail date and transfer your deposit. The word "cancel" puts everything into refund mode.

 

[cruiser21]

Your reservation number stays the same your not actually transferring a deposit. It's no different then changing dates at WDW or any other hotel.

 

[Shanti]

If I paid part or all of the deposit with Disney gift cards, can this amount be moved forward to another cruise if I have to cancel? I do not really want a refund at this point. And I am not sure of the exact gift card that was used. We have unexpected bad news concerning my mother's health. Our balance is not due until March 1.

You can absolutely transfer your deposit to a new cruise. I have done so repeatedly and it was easy to do. The money is not refunded, but is simply moved to the new reservation.

I'm not sure if you can transfer your deposit to an existing reservation, though.

 

[cvjw]

You can transfer your deposit to another booking. Just did this a few months ago.

We booked 2 cabins for a May 2018 cruise thru costco. Then we went on the fantasy last October and booked two more cabins For the May 2018 cruise onboard for the booking credit and 10% discount.

They could not cancel our original booking since it was thru costco. Got home and called them to cancel. They transferred all of the original deposit to the new booking that we made onboard.

It was a very easy process!

 

[Expatriat]

You can absolutely transfer your deposit to a new cruise. I have done so repeatedly and it was easy to do. The money is not refunded, but is simply moved to the new reservation.

I'm not sure if you can transfer your deposit to an existing reservation, though.

Yes. I have done that also. DCL would much rather keep the money than refund it, so I always use the phrase "transfer the deposit" whether to a new sail date or an existing booking.

 

[Pens Fan]

OP, you have gotten your response that yes, you can absolutely transfer a deposit to another cruise. But I will add this from our experience. When we did this, originally I was just going to cancel our cruise and get back to them at a later date and figure out what we wanted to do. At that point we weren't even sure if the alternate trip was going to be a cruise, or even with Disney at all. The CM encouraged me to just hold on to the original booking for a while (this was long before PIF) because if we did decide to take another Disney cruise it was easier to just move the deposit to a new booking than wait for a refund and start all over.

We ended up taking her advice and changed to another cruise a few weeks later and it couldn't have been easier to make the change and transfer the deposit. As @Expatriat noted, DCL wants to keep you money, not refund it. They will work with you.

 

[cruiser21]

So do most of you make a new reservation and transfer your deposit or do you change the dates of your current reservation? I've done both. The only time I've transferred a deposit is when a room popped up I wanted on a different cruise and knew by the time I called the room might be gone.

 

[Pens Fan]

So do most of you make a new reservation and transfer your deposit or do you change the dates of your current reservation? I've done both. The only time I've transferred a deposit is when a room popped up I wanted on a different cruise and knew by the time I called the room might be gone.

In our case it was a completely different cruise. We had booked the Fantasy for it’s inaugural summer only to find out that band camp was going to overlap. By then the prices for the Fantasy had risen to rediculous levels so we decided to cruise to Alaska on the Wonder instead. I called DCL and they changed everything over to the new cruise and transferred our deposit and whatever else we had paid by that point. Very easy. I don’t recall if the actual reservation number changed or not.

 

[cruiser21]

In our case it was a completely different cruise. We had booked the Fantasy for it’s inaugural summer only to find out that band camp was going to overlap. By then the prices for the Fantasy had risen to rediculous levels so we decided to cruise to Alaska on the Wonder instead. I called DCL and they changed everything over to the new cruise and transferred our deposit and whatever else we had paid by that point. Very easy. I don’t recall if the actual reservation number changed or not.

They don't actually transfer the deposit. I'm not sure why people keep saying that. If the reservation number stayed the same its just a change. It's like if your booked on a package at Disney World and switch from Beach club to Boardwalk the reservation number stays the same. Up until 2 years ago we could change cruises as many times as we wanted online. No money was transferred. Now we have to call.

 

[phinz]

As an extra note, we've actually rolled two deposits on two cruises into one new cruise before. We had a Wonder cruise booked until I realized we could spend a week in Key West for cheaper than the cruise would be. We took that deposit and our mid-December deposit and moved both to the Fantasy the week after Thanksgiving. We wound up with the same reservation number as the December cruise.

 

[Disney_Princess83]

They don't actually transfer the deposit. I'm not sure why people keep saying that. If the reservation number stayed the same its just a change. It's like if your booked on a package at Disney World and switch from Beach club to Boardwalk the reservation number stays the same. Up until 2 years ago we could change cruises as many times as we wanted online. No money was transferred. Now we have to call.

I think people are using the word "transferred" more to indicate the original deposit for Cruise 1 is now the deposit for Cruise 2 instead. It's all under the DCL umbrella but the deposit is now reserving a different cruise to the original one booked.