Mom2JoeyandBen
Mouseketeer
- Joined
- Sep 14, 2007
- Messages
- 210
I'd like to find out how everyone on here has fared regarding this issue.
It was my understanding that if I book at trip for a group of dates well in advance whether at rack rate or AAA discount, then when the AP discount is released, there is NO GUARANTEE they can just apply that discount to my existing reservation. It was my understanding they have to check and see if there are any discounted rooms available for that time frame at my hotel of choice, and if not, I would be stuck with my existing rate.
However, when I called on Aug. 13th this week, I was told by the CM that I was speaking with that I should call well in advance(before the AP discounts come out), and book my reservation at rack rate or with AAA. Then when the discounts are released, call up and they would just apply that discount code/rate to my existing reservation since I would already have the room booked. I explained to her that I was told otherwise by other CM before and didn't think that was the case. She said if someone tells me that, to ask to speak to a supervisor...
Anyone ever heard of this actually being true, where it's a "guaranteed discount" as long as you have the room booked and a discount is released for the dates you are traveling???
It was my understanding that if I book at trip for a group of dates well in advance whether at rack rate or AAA discount, then when the AP discount is released, there is NO GUARANTEE they can just apply that discount to my existing reservation. It was my understanding they have to check and see if there are any discounted rooms available for that time frame at my hotel of choice, and if not, I would be stuck with my existing rate.
However, when I called on Aug. 13th this week, I was told by the CM that I was speaking with that I should call well in advance(before the AP discounts come out), and book my reservation at rack rate or with AAA. Then when the discounts are released, call up and they would just apply that discount code/rate to my existing reservation since I would already have the room booked. I explained to her that I was told otherwise by other CM before and didn't think that was the case. She said if someone tells me that, to ask to speak to a supervisor...
Anyone ever heard of this actually being true, where it's a "guaranteed discount" as long as you have the room booked and a discount is released for the dates you are traveling???