Ok check this out guys.. Here is a running log of what happened to me yesterday..
7 AM EST- DU agent calls in to see if she can get 10/22 to 10/26 WL Woods View which is reserved at Rack Rate $283.21 per night for the 4 nights.
7:17 AM EST- Get email from DU that no AP Rates available for my dates.
9:30 AM - Crazy busy at work. Finally write back to DU agent.. Ask her to switch gears and find out what AP Rates are available for 10/22 to 10/26 for any Deluxe MK resort. Looking for GF, POLY, Contemporary, or WL try again.
10:05 EST - Get email back from DU agent. No availability at any Deluxe MK resort for 10/22 to 10/26
...Ok at this point I am somewhat PO'ed.. How could there be nothing at any MK deluxe I'm thinking!!
Somewhere between 10:05 and 11:00 EST.. I call CRO and decide to try to change current ressie myself. What could I lose!!I get through to CRO. I give her the ref # of my DU ressie. She seems puzzled and asked if I had made this ressie through a
Travel Agency. I said yes I did and I want to check for myself about Deluxe MK resort AP rate availability for 10/22 to 10/26. She then kind of alludes to fact that its somehow different because they made the res or something.. At this point I don't care really I just want to know if there is anything available... So I change gears and say ok, I want to make a new reservation.. Please check 10/22 to 10/26 and see if there are any AP room rates available for Mk resorts.. Voila. All of a sudden there appears AP rates for Poly and GF!! It was as if because I was making a new ressie that things had changed!! So weird.
I reserve Poly GV $227.50 per night for 4 nights. $55 off rack rate at WL Woods view.. Saving $220 yet also upgrading to Poly.
12:01 PM EST - I write back to DU agent that I got Poly AP rate for 10/22 to 10/26. Booked ressie and we can figure out logistics later cause I just wanted to have it..
12:36 PM EST - Get email back from DU agent. Is going to call and find out what the deal is. Feels bad. At this point I am thinking its definitely not her but Disney!!!
12:45 PM EST - Get another email from DU agent. Still cannot get any AP Rate 10/22 to 10/26 for my exisiting ressie. When asks if any MK resorts have AP rate availability is told there is none!! Get two diff agents onto phone explaining what I wrote above as well as a supervisor and they can't seem to give an explanation.
Net-Net I am happy I at least got some discount. I gotta wonder here folks if new ressies are treated differently than existing. I can't figure out any explanation as to why in the middle of the morning I could get AP rates for Deluxe MK resorts on my dates while the whole time my DU agent couldn't. Also wondering if they treat Travel Agency ressies different than people who made theirs on their own.
That was my experience!! Did anyone experience anything similar? Comments?
Regards!