I'm on hold, too. I called from my cell, so I can take it with me when I have to leave for work.
Watch...I'll be in the middle of booking a good rate and get disconnected. NEXTEL will truly pay dearly for that! Ha, ha....
I'm not too freaked though. I'm only doing it to see if I can upgrade to concierge. No big deal if I can't, but it sure would be fun!!!!!!!!!!!
Still holding...........