I talked to Misti on the phone for almost an hour when I called just to change my date, she was just so friendly to talk to that I felt as if she was my best friend instead of my wedding photographer. She also is really knowledgeable about Disney weddings and has a huge soft spot for Disney brides. She told me that she loves working with us the most because our weddings are special to us and are magical events that we have spent a great deal of thought and effort planning. She loves that Disney brides want the fairy tale wedding because it means everything is important to us, including the pictures. I know that a lot of people seem to like Randy Chapman because he has a great reputation with Disney brides, but Misti is going to get to that step too. I am willing to bet that when my daughter decides to get married at Disney (heaven help us! haha) that she will be astonished that we were able to even get Misti. My only word of advice with her is to call her, she answered my phone call within a few hours.