Anyone stay at Embassy suites (garden grove)

[Disneyfan_77]

Hi! I am curious if anyone has stayed there and if they have slept on the sofa bed? I beleive this is the contemporary looking orange building. I was wondering how comfortable or rather uncomfortable those sofa beds were? There will be a family of 3 adults and two kids that will be traveling and was curious about this hotel? Any comments would be appreciated!

 

[Andrew812]

We stayed at Embassy Garden Grove last November and will be returning this November.

Our two boys slept on the sofa bed (ages 8 & 10). No complaints from them but they were so exhausted after a day of fun that I don't think it mattered where they slept. When I laid on it it seemed fine.....as good as a sofa bed can get I would think.

The Embassy is the best hotel we have ever stayed at.......wonderful service, great food, quiet etc. We can't wait to get back there.

 

[crazymama]

Hi there. We stayed at the Embassy Suites South in September and really enjoyed our stay! Our son (10) slept on the sofa bed and found it fine... no complaints. The rooms were roomy and comfy and the breakfast is really great. Omlettes, scrambled eggs, bacon, sausage, hash browns, yogurt, porridge,toast, bagels, pastries, cereals, lots of different fruits etc etc. The managers reception was a nice treat... if you need a drink to unwind from all the chaos! The shuttle was awesome. Just outside the door and straight to Disney... no stops in between. 5 minute drive. There is also a Target within about a 5-10 minute walk for those things you may have forgotten. I would say that my only complaint is that they need more laundrey facilities. I got up early one day to do some laundrey but otherwise they seemed to always be busy. We would stay there again in a heartbeat. Have fun!

 

[CalGal]

My DS said that the bed wasn't that bad, and he can be pretty picky about his bed. He remembers that there was little bedding beyond sheets, although I suppose we could have requested some had I realized he was bothered by it.

While the ES was a lovely hotel and the rooms are quite spacious, I was less than thrilled with our stay. I think it was mostly a matter of bad luck. We were disappointed for several reasons:
1. The room was not ready upon check-in check-in is 3PM, we checked-in at 3:30, we did not get our room until well after 4)
2. We were told that we would be notified when our room was ready (after all, we were just sitting in the lobby), but we weren't. We were ignored until I went back to check on the room.
3. The hostess checking us in was not very courteous.
4. We were assigned a room right next to the elevator. When I expressed my concern, I was told that they had no rooms available away from the elevator.
5. Being next to the elevator was definitely a problem. I could hear the humming of the elevator from my bed in the back of the suite. It was much worse for my DS on the sofa bed in the front of the suite with the constant traffic and noise of people getting on and off the elevator. REQUEST A ROOM AWAY FROM THE ELEVATOR!!!
6. The so-called high speed internet access was a joke -- absolutely worthless.
7. There were some housekeeping issues -- wet carpet, toilet that wouldn't flush, (that was resolved), public restroom next to the pool that was disgusting...

BUT -- I stayed at the ES because other family members were staying there, and they did not have any of the problems that I had. Also, I did submit a complaint through the ES web site, and was sent a coupon for a free night's stay. I thought that was pretty cool.
I would definitely advise that you request a room away from the elevator, especially if someone will be sleeping on the sofa bed in the front room of the suite. And don't plop any money down on the internet access.