ShelsGoingToDisney
DIS Veteran
- Joined
- Oct 18, 2005
- Messages
- 1,658
Last October we flew Air Tran and I wanted to take the stroller for use at WDW but not the airport. I wanted to pack the stroller in it's box and take that way. I knew stroller's were free to check but I didn't know if it included if it was in the box so I emailed Airtran. They wrote back that I could check it free in the box BUT it had to be ONLY the stroller. If I added anything else to the box I would be charged the bag fee. I didn't know how thoroughly they checked the boxes so I complied!
I am glad I took my email with me because the agent at the Airtran desk in Orlando wanted to charge me the fee because the stroller was in the box. Fortunately I had the email to show her or she would have had the manager come out.
I am glad I took my email with me because the agent at the Airtran desk in Orlando wanted to charge me the fee because the stroller was in the box. Fortunately I had the email to show her or she would have had the manager come out.