I've had verizon wireless since 1994, they were cellular one here then, and have had very few problems at all. we live in the boonies and dropped calls and reception are not bad. my husband is a farmer, works in far fetched fields, no problems, when i have experienced billing issues a simple phone call always got me credited and an apology, even when it might have been partially my fault.....i love the no roaming plan and have three phones on the amercias choice plan, 900 minutes total bill 80 bucks.....