1GoldenSun
DIS Veteran
- Joined
- Jun 17, 2017
- Messages
- 2,221
I'm finally done with Etsy. It's gotten to the point where I've had more bad experiences than good ones.
So often when I order something, right around the time I'm expecting to receive the item, I get a notification that the item is out of stock. Sometimes I don't care all that much and just take my refund, but sometimes it's something I was counting on.
For my son's last birthday, I ordered wands for his Harry Potter party. I ordered them waaaay in advance to be safe, but they never arrived and I couldn't get a response from the seller. Finally I filed a dispute with my credit card, after which the seller finally contacted me. I did get my money back, but I did not get wands for the party, and the seller essentially held my money interest-free for about two months.
This has happened again and again. In mid-November I ordered personalized Christmas stockings for my son's swim coaches. A week later I heard that the stockings I ordered were out of stock, and I immediately received a refund, so ok, it was quick, so no big problem there. I ordered from another seller on November 20. Just today, I got a notice that they are out of stock and that they may have to issue me a refund. At this point, it's getting late to order stockings for a third time. I did find some that will get here in time, but I didn't dare order through Etsy this time! Plus, I don't know how long it's going to take the Etsy seller to refund my money so right now the money out of my pocket is double.
What gets to me is that these sellers are holding on to my money for weeks or months before finally returning it. I can use my money in better ways than handing it over to some stranger to hold on to for me for a while. I don't exactly think this is a scam, but how does it take weeks or months before these sellers realize they can't complete an order? Don't they watch their inventory? You shouldn't even be able to order something from them that they don't have.
If it happened only every now and then and I was quickly (like within a few days of ordering) notified that the item was out of stock, and my money promptly returned, I would understand. Accidents happen. But I'm starting to wonder if this is even accidental.
Anyone else have bad experiences with Etsy?
So often when I order something, right around the time I'm expecting to receive the item, I get a notification that the item is out of stock. Sometimes I don't care all that much and just take my refund, but sometimes it's something I was counting on.
For my son's last birthday, I ordered wands for his Harry Potter party. I ordered them waaaay in advance to be safe, but they never arrived and I couldn't get a response from the seller. Finally I filed a dispute with my credit card, after which the seller finally contacted me. I did get my money back, but I did not get wands for the party, and the seller essentially held my money interest-free for about two months.
This has happened again and again. In mid-November I ordered personalized Christmas stockings for my son's swim coaches. A week later I heard that the stockings I ordered were out of stock, and I immediately received a refund, so ok, it was quick, so no big problem there. I ordered from another seller on November 20. Just today, I got a notice that they are out of stock and that they may have to issue me a refund. At this point, it's getting late to order stockings for a third time. I did find some that will get here in time, but I didn't dare order through Etsy this time! Plus, I don't know how long it's going to take the Etsy seller to refund my money so right now the money out of my pocket is double.
What gets to me is that these sellers are holding on to my money for weeks or months before finally returning it. I can use my money in better ways than handing it over to some stranger to hold on to for me for a while. I don't exactly think this is a scam, but how does it take weeks or months before these sellers realize they can't complete an order? Don't they watch their inventory? You shouldn't even be able to order something from them that they don't have.
If it happened only every now and then and I was quickly (like within a few days of ordering) notified that the item was out of stock, and my money promptly returned, I would understand. Accidents happen. But I'm starting to wonder if this is even accidental.
Anyone else have bad experiences with Etsy?