Anyone else having an issue with Disney 2fa / 6 digit code?

[AnnaKristoff2013]

Across all Disney platforms right now, anything that two-factor authenticates me is not sending me the six digit code via email. I've checked spam, tried over and over again, nothing. I can't access the disney gift card website, and various other parts of disney that require two-factor authenticating like DVC, etc. I've tried changing my email, but to do that, I need to two-factor authenticate! Anyone else having an issue? I don't even know what branch of disney to try to contact about this. Thanks in advance!

 

[CarolynFH]

I’d call Disney IT at (407) 939-4357. They handle more than MDE and have always been very helpful for me.

 

[VGCgroupie]

Someone else reported this earlier today on the Disney Gift Card site. https://www.disboards.com/threads/disneygiftcard-com-two-factor-authentication.3969762/

 

[saraheliz]

Yes. I’ve been going back and forth with Disney tech for two weeks and they’re useless. Two factor is not working for me to log on to combine gift cards, doesn’t work for my husbands account, nor does it work if I try to create a new account with a new email address. They keep telling me try this and that but don’t seem to understand that I’ve tried all of that repeatedly and clearly something on their end isn’t sending. It’s maddening.