Any downside: link tickets to MDE?

[subtchr]

So without that I don't understand why it's completely impossible to use a reassigned ticket for entry and a replacement one must be issued if you don't have a magicband. Just why?!

I am sorry, I have been trying to explain. It seems that either you are not reading my responses, or I am just doing a pretty lousy job explaining it.

I will give it another shot.

You buy a ticket from Disney. You receive a hard plastic card, that has the ticket number on the back of it. You enter the ticket number into your my Disney experience, and you assign it to George, one of your family members in your MDE friends and family list. From here until eternity, that hard plastic card belongs to George. That is the way Disney set up the system, so so it shall be.

For some reason, maybe George isn't coming, or he has another ticket, you decide to reassign the ticket entitlement to Bob, also on your friend and family list in your MDE account. This is perfectly fine, because the ticket entitlement has not yet been used.

Now the issue is that the hard plastic ticket that the entitlement originally came on, is assigned to a different person than the ticket entitlement is.

If Bob tries to enter the park with that original hard plastic ticket, it will try to access the information under the George profile in your MDE account. If George does not have a valid ticket in his account, Bob will not be permitted to enter the park. And -- potentially an even more complicated scenario -- if George does have a valid ticket entitlement in his profile, it will access that, and the system will think that Bob is George.

The solution to either of those undesired scenarios is really not as complicated as you seem to want to make it.

If Bob has any ticket media under his profile in the MDE account, either a magic band or plastic card, he can use that to enter the park, access his fast pass reservations, and anything else that is linked to him in your MDE.

If Bob does not have either a card or band, it is all of a five minutes stop at guest relations or any ticket window to pull up the MDE account, and have them give him a new plastic card.

 

[epcotty]

Thanks for explaining, sorry it's just been tough for me to understand.
So: Can the "valid ticket" it's searching for include the ticket that's been reassigned or does that ticket essentially not exist anymore?
And then if the fingerprint scan thinks that one person is another person, does that mean the person whose finger was not scanned will not be able to enter on their other tickets? From what you said before it doesn't seem like that should be the case.
If the first person has used the second person's card to enter, what other problems are there?
Also, can I change it at guest relations or does it have to be the actual old person/new person involved? If it's the latter we'll have to rule out FP entirely until we get to the park as otherwise it'd be wiped out with the new card.
I feel I wasted my money on that ticket now, I'm such an idiot

 

[epcotty]

I am sorry, I have been trying to explain. It seems that either you are not reading my responses, or I am just doing a pretty lousy job explaining it.

I will give it another shot.

You buy a ticket from Disney. You receive a hard plastic card, that has the ticket number on the back of it. You enter the ticket number into your my Disney experience, and you assign it to George, one of your family members in your MDE friends and family list. From here until eternity, that hard plastic card belongs to George. That is the way Disney set up the system, so so it shall be.

For some reason, maybe George isn't coming, or he has another ticket, you decide to reassign the ticket entitlement to Bob, also on your friend and family list in your MDE account. This is perfectly fine, because the ticket entitlement has not yet been used.

Now the issue is that the hard plastic ticket that the entitlement originally came on, is assigned to a different person than the ticket entitlement is.

If Bob tries to enter the park with that original hard plastic ticket, it will try to access the information under the George profile in your MDE account. If George does not have a valid ticket in his account, Bob will not be permitted to enter the park. And -- potentially an even more complicated scenario -- if George does have a valid ticket entitlement in his profile, it will access that, and the system will think that Bob is George.

The solution to either of those undesired scenarios is really not as complicated as you seem to want to make it.

If Bob has any ticket media under his profile in the MDE account, either a magic band or plastic card, he can use that to enter the park, access his fast pass reservations, and anything else that is linked to him in your MDE.

If Bob does not have either a card or band, it is all of a five minutes stop at guest relations or any ticket window to pull up the MDE account, and have them give him a new plastic card.

See my post above, also to update you, my worst nightmare is true. It is missing a ticket for the reassigned person and it still has it on the original person. Could the original person still use it if it ends up that way or not? Is it the worst thing in the world if one person uses it and it thinks it's the other person who still has tickets on the account?

 

[subtchr]

Okay, take a deep breath, make a cup of tea, have a glass of wine, whatever it takes!

I'll try to answer your questions, but the bottom line is that even if you completely FUBARed (an old Air Force acronym -- don't google it if you're easily offended) the MDE, Disney can and will fix it for you. You won't lose anything.

That said, here is one more try...

Thanks for explaining, sorry it's just been tough for me to understand.
So: Can the "valid ticket" it's searching for include the ticket that's been reassigned or does that ticket essentially not exist anymore?

I'm not sure exactly what you mean here, but to avoid confusion, let's not use the word TICKET any longer. You seem to go back and forth between the ticket meaning the physical card and the entitlements (an important distinction). So from now on, CARD = the physical card, green with a Disney character, that you bought. ENTITLEMENT = The park entries you purchased, with or without hopper and water parks (not relevant to the discussion).

When a card or band is scanned at a touchpoint, it is looking for the information in the MDE account to which it is linked. That's it. NO specific ticket, just whatever is prioritized for park entry for the individual to whom that card or band is linked.

And then if the fingerprint scan thinks that one person is another person, does that mean the person whose finger was not scanned will not be able to enter on their other tickets?

The biometric scan does not even EXIST until a person enters the park to use an ENTITLEMENT for the first time. What other tickets do you mean? Do you have more than one entitlement in each person's MDE profile? If Bob enters using George's CARD, the system will try to access the entitlements on George's account. If George does not have any or only one, there will not be any other entitlements for George to enter with.

If the first person has used the second person's card to enter, what other problems are there?

Well, other than the system thinking that Bob is George, so George can't enter the park...

Also, can I change it at guest relations or does it have to be the actual old person/new person involved? If it's the latter we'll have to rule out FP entirely until we get to the park as otherwise it'd be wiped out with the new card.
I feel I wasted my money on that ticket now, I'm such an idiot

Do not wait, and NO MONEY IS WASTED. The entitlements are still there.

See my post above, also to update you, my worst nightmare is true. It is missing a ticket for the reassigned person and it still has it on the original person. Could the original person still use it if it ends up that way or not? Is it the worst thing in the world if one person uses it and it thinks it's the other person who still has tickets on the account?

Goodness, this is not a nightmare, it's just some confusion. If I haven't explained it well enough, please call Disney, and they will straighten everything out.

If the ENTITLEMENT, and with it the CARD, are still assigned to the original person, then of course the original person can use it. As to the second part of your question, I'm lost as to what you are asking.

I'll keep trying if you like, but you will have to lay things out a little more clearly. Why are you changing tickets around? What is it exactly you are trying to accomplish by changing them? Give some fake names to help me understand.

Or, just give them a call. It will all work out.

 

[epcotty]

Okay, take a deep breath, make a cup of tea, have a glass of wine, whatever it takes!

I'll try to answer your questions, but the bottom line is that even if you completely FUBARed (an old Air Force acronym -- don't google it if you're easily offended) the MDE, Disney can and will fix it for you. You won't lose anything.

That said, here is one more try...



I'm not sure exactly what you mean here, but to avoid confusion, let's not use the word TICKET any longer. You seem to go back and forth between the ticket meaning the physical card and the entitlements (an important distinction). So from now on, CARD = the physical card, green with a Disney character, that you bought. ENTITLEMENT = The park entries you purchased, with or without hopper and water parks (not relevant to the discussion).

When a card or band is scanned at a touchpoint, it is looking for the information in the MDE account to which it is linked. That's it. NO specific ticket, just whatever is prioritized for park entry for the individual to whom that card or band is linked.



The biometric scan does not even EXIST until a person enters the park to use an ENTITLEMENT for the first time. What other tickets do you mean? Do you have more than one entitlement in each person's MDE profile? If Bob enters using George's CARD, the system will try to access the entitlements on George's account. If George does not have any or only one, there will not be any other entitlements for George to enter with.



Well, other than the system thinking that Bob is George, so George can't enter the park...



Do not wait, and NO MONEY IS WASTED. The entitlements are still there.



Goodness, this is not a nightmare, it's just some confusion. If I haven't explained it well enough, please call Disney, and they will straighten everything out.

If the ENTITLEMENT, and with it the CARD, are still assigned to the original person, then of course the original person can use it. As to the second part of your question, I'm lost as to what you are asking.

I'll keep trying if you like, but you will have to lay things out a little more clearly. Why are you changing tickets around? What is it exactly you are trying to accomplish by changing them? Give some fake names to help me understand.

Or, just give them a call. It will all work out.

Thanks for the response. By ticket I always mean the actual card actually. Yes there are more than 1 entitlements on each account so it's not like there'll be nothing showing up in the account either way. There'll be something showing. They'd be different trips anyway. I was aiming for 2 current entitlements in 3 accounts (I think there's 1 old one showing in 2 of them too). Right now there's 3 current entitlements in one account and I believe 1 current entitlement in the other and should be 2 in each. So theoretically in the future if nothing was changed, for the last one when the person it was reassigned to uses the card, it'll be using the last one for the other person, the one the card was assigned to in the first place. At that point there'd be nothing left in the person it was reassigned to's MDE (although it does say "3 paperless tickets or passes") but the card and entitlements would still be associated with the other MDE. Would this confuse the system? Is this still a problem? Would it deny entry due to confusion? Again different trips so I believe no chance of nothing in the MDE account it accesses unless it gets all screwed up somehow. I could reassign it back again I guess but I think then there'd be an excess entitlement on that account that wouldn't be used by that person. I was asking if the person it was initially assigned to could still use it even if it was reassigned in the question, but I don't think it's likely. I was buying tickets recently for family (that's when I changed one thinking it'd be fine, planning out possible future trips) and then realized I probably needed more (only 1 ticket has been reassigned still). Do you still think I definitely need a replacement card? From what you said I believe the old card will work regardless of the person as long as there's something in the account of the person it was initially assigned to. If I still have to, can I get a replacement card myself or does it have to be the people involved? There's also a quote on the site "all cards can be used interchangeably as long as they're active". I don't know if that helps matters or not though

 

[subtchr]

Okay, I am going to try to untangle this.

Thanks for the response. By ticket I always mean the actual card actually.

You seem really stuck on the idea of the actual cards -- is there any chance any of these people want to spend $13 on a magic band? Or you want to buy one for them? With multiple visits, I would think the convenience and lack of confusion would be worth it. But maybe that's just me.

Yes there are more than 1 entitlements on each account so it's not like there'll be nothing showing up in the account either way. There'll be something showing. They'd be different trips anyway.

Especially considering the level of confusion about the system that you have, I would be very careful that all these entitlements are prioritized correctly, unless they are all identical (same number of days and add-ons).

I was aiming for 2 current entitlements in 3 accounts (I think there's 1 old one showing in 2 of them too). Right now there's 3 current entitlements in one account and I believe 1 current entitlement in the other and should be 2 in each. So theoretically in the future if nothing was changed, for the last one when the person it was reassigned to uses the card, it'll be using the last one for the other person, the one the card was assigned to in the first place.

Why can't you just assign the entitlements to the person who will use them, and have each person use a card (or band -- that would clear things up considerably) that IS linked to that person? They obviously have at least one card assigned to them, because you are talking about multiple trips.

At that point there'd be nothing left in the person it was reassigned to's MDE (although it does say "3 paperless tickets or passes") but the card and entitlements would still be associated with the other MDE. Would this confuse the system? Is this still a problem? Would it deny entry due to confusion? Again different trips so I believe no chance of nothing in the MDE account it accesses unless it gets all screwed up somehow. I could reassign it back again I guess but I think then there'd be an excess entitlement on that account that wouldn't be used by that person. I was asking if the person it was initially assigned to could still use it even if it was reassigned in the question, but I don't think it's likely. I was buying tickets recently for family (that's when I changed one thinking it'd be fine, planning out possible future trips) and then realized I probably needed more (only 1 ticket has been reassigned still). Do you still think I definitely need a replacement card? From what you said I believe the old card will work regardless of the person as long as there's something in the account of the person it was initially assigned to. If I still have to, can I get a replacement card myself or does it have to be the people involved? There's also a quote on the site "all cards can be used interchangeably as long as they're active". I don't know if that helps matters or not though

I'm sorry, I give up. I really tried to understand, but I'm just not getting it.

My last piece of advice:

1. Assign the entitlements to whoever will use them.

2. Have each person use a card or band that is linked to them, to access those entitlements each time they enter a park.

It's really not more complicated than that.

If you're still not convinced, give Disney a call.

 

[epcotty]

Thanks for helping. Anyone out there, can I get some help with the following: I don't really know how to prioritize but in this instance I don't think it really matters. It's really just a bunch of 1 day tickets with no add-ons,. However some are MK and some are EP/HS/AK. Of course we would be at a correct park when doing this. Just one person has one extra and one has one less now (although has been reassigned to them). I did assign the entitlements to the person that'll use them. Using a card that's linked to the person is fine but eventually it'll run out and the only ticket that's not mine will be the now bizarre 1 day EP/HS/AK ticket which was assigned to one person and now is reassigned. I don't know why this confuses the system but it does, all I'm concerned about is that it will grant park access. I don't care if it thinks it's someone else, I just want it to grant park access (and FP+ of course).

 

[epcotty]

If you reassigned the ticket entitlement away from the hard, plastic ticket, yes, you will have a problem.

If you reassign the entitlement back to the person who actually has the plastic ticket, then it (the plastic ticket) will work at the tapstiles.

So the reassigned ticket as it stands now is completely worthless, is that right? It won't work in the tapstyles at all? What if the person I initially got it for doesn't want to go again and I was correct in my assumption of the reassignment? I'm sure I wasted my money and now have a worthless ticket.

I graduated college and don't understand it at all. I don't want any family member to be denied entry

 

[subtchr]

So the reassigned ticket as it stands now is completely worthless, is that right? It won't work in the tapstyles at all? What if the person I initially got it for doesn't want to go again and I was correct in my assumption of the reassignment? I'm sure I wasted my money and now have a worthless ticket.

I graduated college and don't understand it at all. I don't want any family member to be denied entry

Again, you are confusing a hard plastic physical card with an entitlement to enter the park.

If the person to whom you assigned the ticket originally never, ever uses either the ENTITLEMENT or the CARD, then yes, the CARD is useless. You have a worthless PIECE OF PLASTIC.

However, the entitlements you purchased (sounds like one day at a park) remain perfectly intact until it is used. It can be given (reassigned) to anyone in your MDE friends and family list. They can get in the park using any card or band assigned to THEM, which will access the ENTITLEMENT that you have assigned to them.

 

[epcotty]

Again, you are confusing a hard plastic physical card with an entitlement to enter the park.

If the person to whom you assigned the ticket originally never, ever uses either the ENTITLEMENT or the CARD, then yes, the CARD is useless. You have a worthless PIECE OF PLASTIC.

However, the entitlements you purchased (sounds like one day at a park) remain perfectly intact until it is used. It can be given (reassigned) to anyone in your MDE friends and family list. They can get in the park using any card or band assigned to THEM, which will access the ENTITLEMENT that you have assigned to them.

Do I assume correctly that if it's used before it becomes the last card/entitlement, then it should go through ok? How do you prioritize on the site so that entitlement gets used first? What a headache!

Otherwise I have to buy a new card or band just so they can use the card from before, and then I still have a worthless piece of plastic because there's a card that can never be used because the entitlements are elsewhere. What a ripoff. They really should tell you this as a warning before reassigning

 

[subtchr]

Do I assume correctly that if it's used before it becomes the last card/entitlement, then it should go through ok?

Otherwise I have to buy a new card or band just so they can use the card from before, and then I still have a worthless piece of plastic because there's a card that can never be used because the entitlements are elsewhere. What a ripoff. They really should tell you this as a warning before reassigning

For some reason, you are refusing to accept my responses to your questions. You have decided this is some nefarious plot to rip you off, and no logic will sway you.

FORGET THE PLASTIC CARDS.

You purchased 1-day tickets to enter WDW. I've never been able to wrap my head around how many - 5? 6? 8? You STILL HAVE as many ENTITLEMENTS to enter the parks as you did when you paid for them. THEY DO NOT GO AWAY until they are USED to enter a park. Doesn't matter who they are assigned to, doesn't matter how many times you reassign them, and it CERTAINLY doesn't matter who holds what plastic ticket.

The plastic cards are just a way to access the entitlements in the system. Those are VERY easily replaced, by either another card or a magic band (you haven't answered why you are so reluctant to purchase magic bands, but if you don't want to, the cards are FREE). It is just not that complicated.

I apologize for becoming frustrated. I have tried my best to explain the way the system works, but you have resisted my best efforts. I wish you luck.

 

[epcotty]

I'm accepting your responses but was still wondering about those things. There are 6 1-day passes. Good that it doesn't matter who holds it. But you're still saying that the current card is unusable currently. I still haven't got a response on who has to get the card replaced? Can it be me or does it have to be someone it's assigned to, or both the old assignee and the new asignee? I understand, I'm really frustrated myself. It just seems the system is extremely screwed up when it won't even allow a simple thing like that. If I can do that I'll probably have to waste an hour in line at DTD that could've been used at Disney Quest. If I can't then it'll have to be done on a park day and have to forgo getting FP earlier and will delay us getting in (does it have to be guest relations or can it be a ticket booth?). Fun times. Disney sucks with its new system. Maybe I'll have to get freaking magicbands. I never wanted to

 

[subtchr]

I'm accepting your responses but was still wondering about those things. There are 6 1-day passes. Good that it doesn't matter who holds it. But you're still saying that the current card is unusable currently. I still haven't got a response on who has to get the card replaced? Can it be me or does it have to be someone it's assigned to, or both the old assignee and the new asignee? I understand, I'm really frustrated myself. It just seems the system is extremely screwed up when it won't even allow a simple thing like that. If I can do that I'll probably have to waste an hour in line at DTD that could've been used at Disney Quest. If I can't then it'll have to be done on a park day and have to forgo getting FP earlier and will delay us getting in (does it have to be guest relations or can it be a ticket booth?). Fun times. Disney sucks with its new system. Maybe I'll have to get freaking magicbands. I never wanted to

Well, with that kind of positive attitude, you are sure to have a wonderful time at the most magical place on earth!

I really enjoy having and using my "freaking" magicbands. Resistance is futile, come join us.

Okay, snarkiness aside...

I am not positive about who needs to be present for the card replacement. I will tell you my experience and what that leads me to believe, and hopefully someone else with more knowledge may jump in.

I am a tour guide for high school bands and choirs. As you can imagine, when I bring 200 high school kids to the park, someone -- or a dozen someones -- will lose a card somewhere along the way. I tell them the very first day, as I give them their cards, to take a photo of the back on their phones, and if they do misplace it, to show the photo at any ticket window or guest relations (yes, it can be either -- I wrote that much earlier in the thread), and the card will be replaced with a smile. It never takes more than a few minutes, and in 8 years of doing it, I've never had a problem with it.

This leads me to believe that in your scenario, either you or the new assignee could do the same, and instead of showing a photo, just pull up the entitlement information from the MDE account. Ask for a replacement card, to be assigned to the new assignee.

We activated our military salute tickets at the DS guest relations office that is at Disney Quest, on a busy night in December. There was no one else in line, we had a lovely conversation with the CM, the process took 5 minutes, and we left with smiles on our faces. I hope your experience is similar.

 

[epcotty]

Thanks for the help. I might have to do magicbands as it's too much of a pain in the butt otherwise. And who knows what other plans could change. How would I find the entitlement info? I found the magicbands and cards thing but I didn't find the entitlement info (not with the #s anyway). I do have the confirmation of the change email, I could bring that along with the old card, I don't know if that'd be good enough though. Hopefully won't take long, don't want to take much time away from Disney Quest

 

[subtchr]

You can pull up the entitlements in the "My Reservations and Tickets" section of MDE. Failing that, the CM can pull up your entire MDE account, including all entitlements, by scanning your ticket card.

 

[chloelovesdisney]

Make life easy, get magic bands.

 

[epcotty]

Yeah seems ridiculous that you need them for the simplest things but I guess it'll stop the otherwise tremendous headache of changing stuff

 

[chloelovesdisney]

I went with extended family on our last trip and within one day every person that did not have a magic band to start with had purchased one.

 

[epcotty]

Disney's new slogan "We'll inconvenience you into buying stuff you really don't want"

 

[tinawv]

Subtchr, you are a saint.